Guest Booking —> Status

Ok, after a bit more time, I figured out all the extensions were not being used.

I am using this plugin more as a scheduling system rather than an event payment/booking system as 99% of the anticipated events will be free of charge. Also, many of our expected users look for simplicity of booking without registering or logging in.

After adding the “offline payment” extension, the checkout button appeared and the booking was confirmed.

My hope, or possibly wish, was that for free events that the booking alone would confirm a spot for the guest/player without the extra step/click of checking out. I doubt this is possible, but throw it out as a suggestion/wish to simplify bookings … not only for guests, but for active account users. Another thought is the site admin should have the permissions to change booking status.

Once again, the plugin/extensions far exceed the numerous plugins I have experienced and sincerely appreciate the efforts thus far. My hope is it continues to evolve and offer even more handy features. Many thanks.

• This reply was modified 3 years, 3 months ago by GMRobbins.

Thanks for writing to us.
You don’t need to set any payment gateway for free events. If the event price is zero (0) then there will be a default checkout button on the booking summary page.

This is the default behaviour of the EventPrime to show the booking summary while booking for an event. It is not possible to remove this page.

There might be the following possible reasons for a booking status to get changed from “Pending” to “Cancelled”:
1. The user hasn’t completed the booking process.
2. The user refreshes the page before the booking gets completed.
3. The user opens some other page during the booking process.

Feel free to get back to us in case you have further queries.
Many thanks.