• georgelzr89

    (@georgelzr89)


    Customer support ignored all my messages despite that I purchased the professional plan.
    They read my messages but never bothered to reply.

Viewing 1 replies (of 1 total)
  • MM Aurangajeb

    (@aurangajeb)

    Hi @georgelzr89
    Firstly, I’m sorry to hear that you had a bitter experience with us!

    Customer support ignored all my messages despite that I purchased the professional plan. They read my messages but never bothered to reply.

    → Please note we replied to our users within the soonest time possible, which is not up to 8-12Hrs. I tried to find your history/log on our support/chat channel, but I didn’t find any related to your name/keywords. To help us route your complaint & concerns, we’d be grateful if you can provide us with additional details regarding your experience by mailing support[at]wedevs.com.

    No worries, I’m just one step away from your next email. ??
    Kindest regards!

Viewing 1 replies (of 1 total)
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