Plugin Destroy my site

  • Resolved bosscetak

    (@bosscetak)


    3 years ago

    i was using this plugin before but somehow after updates , i think code from this plugin and other code do ot meet and caused crash, but i want to use this plugin because it save my time to customize it , do you know how to solve this ?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter bosscetak

    (@bosscetak)

    the host said that the code is corrupt when i trying to install it

    Hello Bosscetak,

    Sorry to hear that you are having issues with Fluid Checkout.

    Major updates should always be done in a staging environment to avoid update issues transferring to production sites.

    We’ll need more information to proceed, could you send us the following information?

    – Theme and plugins being used.
    – The link to a screenshot of the error.
    – Any other information that could help us replicate this issue such as the step-by-step flow or the plugin settings being used.

    Best,
    Luiggi

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @bosscetak,

    It would also help if you could get parts of the PHP error.log file with mentions to Fluid Checkout code as it usually contains the error message and the exact line of code that caused the error.

    If you don’t know where to get the PHP error.log file, your hosting company should be able to get it for you.

    In addition, did the hosting company give any more information about the “corrupt” code?

    Best,
    Diego

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @bosscetak,

    This topic is being closed due to inactivity.

    Best,
    Diego

Viewing 4 replies - 1 through 4 (of 4 total)
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