Can not conect to siteground migrator

  • Resolved aguissa11

    (@aguissa11)


    3 years ago

    hi i just migrate from namecheap to siteground but the plugin send me error Can not connect to SiteGround Migrator plugin also i use cloduflare for ssl

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter aguissa11

    (@aguissa11)

    the migrator log says `[16-Nov-2021 02:05:42 UTC] INFO: Transfer started. Creating archives of files…
    [16-Nov-2021 02:05:42 UTC] INFO: Updating transfer id.
    [16-Nov-2021 02:05:42 UTC] INFO: Updating transfer psk.
    [16-Nov-2021 02:05:49 UTC] INFO: Can not connect to SiteGround Migrator plugin at https://grouwt.com/
    `

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    Hello @aguissa11,

    The error is most likely related to a restrictions applied on the remote hosting environment which prevents the connection between the website and our migrator API.

    I suggest you to contact the remote host support so they can lift any restrictions placed on their end.

    You can also contact SiteGround support representatives, so they can assist you migrate the website manually in case no help is provided by the remote host support.

    Best Regards,
    Elena

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can not conect to siteground migrator’ is closed to new replies.