Product options not updating

  • Resolved idacka97

    (@idacka97)


    3 years ago

    We have different product options for the clothes on the website, and everything works well when logged in. But when I try in the incognito mode, then nothing updates. This can be seen for example under the products on the front page under “Nyheter”. What can I do?

    The page I need help with: [log in to see the link]

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  • Abiola Ogodo

    (@oaoyadeyi)

    @idacka97

    You’re probably experiencing a cache issue for public pages.

    This kind of problem is usually caused by a conflict with your theme or with another plugin. 
?
The best way to determine this is to:
<ul>
<li>Temporarily switch your theme to <a href="https://www.woocommerce.com/storefront/" target="_blank">Storefront</a></li>
<li>Disable all plugins except for WooCommerce</li>
<li>Repeat the action that is causing the problem</li>
</ul>

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. <a href="https://docs.woocommerce.com/document/how-to-test-for-conflicts/">You can find a more detailed explanation on how to do a conflict test here.</a>
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