• Just because someone installs a plugin does not mean they’ve configured and used it. I kept getting nagged for a review. Fine, so I ran a report. HOW am I to get rid of something that is part of the theme or within Elementor?? Why should I change my Google font cos Hummingbird objects to it? It says images could be smaller. I always compress either in Photoshop or Lightroom, and used Smush. I am a photographer, I taught Photoshop at major colleges. I know how to compress images. But I’m not a programmer. I don’t have time right now to dig deeper to see what other nonsense it wants me to do. But that nagging is a nuisance! So you asked for your review and you got it!

Viewing 1 replies (of 1 total)
  • Sorry that you felt that way, Jenny ??

    Our policy has always been to ask for a review but offer a one click ‘close’ option that means you won’t be bothered again.

    This is free software that we spend thousands of hours on making as good as possible for WordPress users at no cost (and, of course, released as open source under the GPL) – we even offer support here for any issues you might have (and we’d be welcome to help you too if there’s anything specific, for example with Elementor… we even wrote a big guide on it here https://wpmudev.com/blog/optimize-elementor-wordpress-smush-hummingbird/ ).

    Your 1-star review, however, really hurts our reputation (the math means that for every 1-star review we need to get 10 5-star reviews to rate decently here). Which in turn makes it that much harder for us to provide the free products and support that we endeavour to do as well as we can.

    The recommendations we offer (e.g. avoiding or caching a google font, or considering minifying some CSS) are all based on pagespeed / lighthouse recommendations – but you can also ignore them.

    If you could give us the opportunity to help you out with them (or anything else to do with the plugin) and also to let us know how we can avoid the feeling of ‘nagging’… and we could help turn your 1-star experience into a 5-star one, well that would be really awesome.

    Possible?

Viewing 1 replies (of 1 total)
  • The topic ‘Nagged me for review’ is closed to new replies.