Bug: Refreshing the Page ADDS another Qty to Cart

  • shweta21

    (@shweta21)


    3 years ago

    Hello,
    I just come across one issue while looking at few WordPress theme Demos. Could be a bug.
    Please check below SShot
    https://prnt.sc/1tcnhmc
    URL to test- https://www.vasangini.com/product/tie-dye-tapestries-elephant-mandala-tapestry-twin-bedspread-beach-throw-free-ship-us/

    After adding product to Cart from Single Product Details page, if we Refresh the same page for any reason, then it displays the Confirmation box (form submission). Upon clicking Continue, when the page loads, surprisingly another Qty gets added to the Cart automatically. Even if visitor or customer do NOT require.
    And this keeps going on, no matter how many times we refresh the page. Each time, it Adds another Qty to the Cart.

    To my surprise, if we have added 2 units (at a time) of the product in the Cart, then upon Refresh, it will Add 2 more units, making a total of 4 units in the Cart, with just one page Refresh.

    I am not sure whether this is the WordPress issue or some specific theme related.
    But I asked few developers and All suggested that this is the default behaviour of WordPress itself. And only they can fix the issue.

    They suggested same behavior occurs if we use Default Twetny 21 theme.

    I wonder, why it is happening.

    PS: It solely depends upon the visitor or customer whether he wants to Refresh the page or not. It is their wish and one can refresh any page and at any point of time

    Logically, there can be multiple reasons for refreshing the page. We as site owner cannot restrict them, nor they require permission from us to refresh the page.

    Should not there be a way to update the query (and code), in a way, so that refreshing the page won’t Add additional units to Cart, automatically.
    This is really a serious concern.
    As No other professional Ecommerce site acts this way. Their behaviour don’t Add extra units upon refreshing the page. Take an example of Amazon, Etsy, eBay or any other custom site. Nor even Shopify, Magento too. I think, No other CMS platform too

    Can you please fix this issue in the next upcoming update. As this is very much frustrating.

    Please resolve this issue.
    Regards

Viewing 1 replies (of 1 total)
  • Moderator t-p

    (@t-p)

    I recommend asking at your ecommerce plugin’s support so the plugin’s developers and support community can help you with this.

Viewing 1 replies (of 1 total)
  • The topic ‘Bug: Refreshing the Page ADDS another Qty to Cart’ is closed to new replies.