VAT not showing on WooCommerce PDF Invoices & Packing Slips

  • Resolved maitepresencia

    (@maitepresencia)


    3 years, 4 months ago

    I have installed your plugin “WooCommerce PDF Invoices & Packing Slips”.
    The VAT is showing on the cart page correctly, however it’s not showing on the PDF invoices.

    Could you please help me find the root cause of the issue? We use the free version of the plugin. We have also installed another plugin on this website called
    “WooCommerce Subscriptions” that might be causing the incompatibility?

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor alexmigf

    (@alexmigf)

    Hello @maitepresencia

    Can you show us a screenshot of the order details (items bought + totals) in WooCommerce and also in the PDF Invoice? You could host them here.

    Thread Starter maitepresencia

    (@maitepresencia)

    Hi,

    Thanks for the quick response. I’ve uploaded the screenshots. On the new orders, the VAT is disclosed. However, it’s in older orders where the VAT does not appear. We’ve installed the plugin for invoices today, maybe this is the reason? If this is the case, is there a way where we can add the VAT number to older orders? Thanks.

    https://ibb.co/SPmP7wN
https://ibb.co/gV6KHnQ
https://ibb.co/tDQpbgS
https://ibb.co/HKYsw8H
https://ibb.co/C2bx2W0
https://ibb.co/dJP5MD7
https://ibb.co/fC1hr9r
https://ibb.co/kQV1dfX
https://ibb.co/ZWQS305
    Plugin Contributor Ewout

    (@pomegranate)

    This screenshot shows that indeed there is no tax calculated for the order:

    This is not related to when you installed the PDF invoice plugin but the tax settings at the time the order was created. Our plugin can only show taxes that were actually charged to the client. Technically you could edit the order and add the taxes manually and then the PDF invoice plugin will also show the taxes.
    To be able to edit paid orders you can use the following code snippet:

    
add_filter( 'wc_order_is_editable', '__return_true' );

    If you haven’t worked with code snippets (actions/filters) or functions.php before, read this guide: How to use filters

    • This reply was modified 3 years, 4 months ago by Ewout.
    Thread Starter maitepresencia

    (@maitepresencia)

    Thank you very much for the guide and the explanation!

    I have added the code you mention in the functions.php, and it works! Now the “recalculate” button appears inside the details of the completed orders.

    An order that was worth 450€, when recalculating it, the VAT was added on top of the total amount. I have realised that by adding a coupon for the exact amount of the VAT to that order (clicking on the pencil icon next to the order prices), I get the total to be 450€, including VAT.

    Problem solved! Thank you very much for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
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