Fatal error: Uncaught Error

  • Resolved clarisseb

    (@clarisseb)


    3 years ago

    Hi,
    For several days, the downloads that we had set up on our site no longer work.
    When you receive the email ans you click on the link, here is the message that appears :

    Fatal error: Uncaught Error: Call to undefined function wp_redirect() in /customers/d/a/e/blog-in-lyon.fr/httpd.www/wp-content/plugins/email-before-download/public/class-email-before-download-public.php:181 Stack trace: #0 /customers/d/a/e/blog-in-lyon.fr/httpd.www/wp-includes/class-wp-hook.php(305): Email_Before_Download_Public->ebd_the_download(‘WP Media folder’, Array) #1 /customers/d/a/e/blog-in-lyon.fr/httpd.www/wp-includes/plugin.php(189): WP_Hook->apply_filters(‘WP Media folder’, Array) #2 /customers/d/a/e/blog-in-lyon.fr/httpd.www/wp-includes/kses.php(941): apply_filters(‘pre_kses’, ‘WP Media folder’, Array, Array) #3 /customers/d/a/e/blog-in-lyon.fr/httpd.www/wp-includes/kses.php(759): wp_kses_hook(‘WP Media folder’, Array, Array) #4 /customers/d/a/e/blog-in-lyon.fr/httpd.www/wp-admin/includes/plugin.php(190): wp_kses(‘WP Media folder’, Array) #5 /customers/d/a/e/blog-in-lyon.fr/httpd.www/wp-admin/includes/plugin.php(109): _get_plugin_data_markup_translate(‘wp-media-folder…’, Array, true, true) #6 /customers/d/ in /customers/d/a/e/blog-in-lyon.fr/httpd.www/wp-content/plugins/email-before-download/public/class-email-before-download-public.php on line 181`

    This is how it is integrated into the page

    <div class="ebd-box">
  <div class="ebd-box-content">
    <span class="ebd-box-title">Complétez le formulaire pour télécharger votre fond d'écran</span><br>
    Un email contenant le lien de votre téléchargement vous sera envoyé<br>
    <br>
    [email-download download_id="8236" contact_form_id="8239"]
  </div>
</div>

    Can you help me ?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author mandsconsulting

    (@mandsconsulting)

    Hi @clarisseb,
    Thank you for bringing this issue to our attention. Please ensure you are using the latest version of EBD. Could you please provide some additional feedback that will help us investigate it further?
    1. Default Delivery Format Setting choice
    2. Shortcode and a URL showing the WordPress Download Monitor working successfully
    3. Shortcode and a URL showing the Contact Form 7 working successfully

    Thread Starter clarisseb

    (@clarisseb)

    Hi @mandsconsulting,

    I am using the version 6.9 of EBD.

    1. Default Delivery Format : Send Email

    How can I show you the last two questions ?

    Thread Starter clarisseb

    (@clarisseb)

    @mandsconsulting

    You can consult this URL : https://www.blog-in-lyon.fr/fond-ecran-lyon-octobre-2021/

    download_id=”8236″ contact_form_id=”8239″

    • This reply was modified 3 years ago by clarisseb.
    • This reply was modified 3 years ago by clarisseb.
    Plugin Author mandsconsulting

    (@mandsconsulting)

    Hi @clarisseb,

    Thank you for the provided information. An update and fix should be available tomorrow. I will reply back once the new version is active.

    Thread Starter clarisseb

    (@clarisseb)

    Hi

    Ok thank you @mandsconsulting !

    I tried all the procedures, I tested all my links, I checked all my shortcodes! Only you can help me ??

    i keep my fingers crossed !

    Plugin Author mandsconsulting

    (@mandsconsulting)

    Hi @clarisseb,

    The update has been pushed. Please let us know if this fixed the issue!

    Thread Starter clarisseb

    (@clarisseb)

    Hi @mandsconsulting,

    Thank you very much to you and your teams! The update fixed the issue!

Viewing 7 replies - 1 through 7 (of 7 total)
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