strip invalid secret key error

  • Resolved mohammedgaber3774

    (@mohammedgaber3774)


    3 years, 4 months ago

    Hi everyone
    I got always the error invalid {Invalid API Key provided: sk_live_***ZGxG}
    I tested the test API KEYS and it doesn’t work as well
    I tried also to generate a new API keys .but the same error still existed
    Has anyone faced such error!
    or should i reset something from my end
    Thanks in Advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @mohammedgaber3774 – sorry to hear you’re having this issue!
    Can you send us a copy of your site’s system status report? You can find that by going to the follow page in your admin dashboard: WooCommerce > Status > ‘Get system report’

    Thread Starter mohammedgaber3774

    (@mohammedgaber3774)

    
### WordPress Environment ###

WordPress address (URL): https://egittoshop.com
Site address (URL): https://egittoshop.com
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.24
PHP Post Max Size: 512 MB
PHP Time Limit: 120
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: wp_
Total Database Size: 19.41MB
Database Data Size: 15.27MB
Database Index Size: 4.14MB
wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.05MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_delivery_time: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_dokan_follow_store_followers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_report_abuse_reports: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_dokan_rma_conversations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_rma_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_rma_request_product: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_shipping_tracking: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_dokan_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_table_rate_shipping: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 8.02MB + Index: 0.17MB + Engine InnoDB
wp_postmeta: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_posts: Data: 0.34MB + Index: 0.11MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_vi_wad_ali_orders_info: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_vi_wad_error_product_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_vi_wbe_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wacv_abandoned_cart_record: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wacv_cart_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wacv_email_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wacv_guest_info_record: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wotv_woo_track_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 45
custom_css: 1
customize_changeset: 17
elementor_library: 1
mailpoet_page: 1
page: 10
post: 2
product: 4
product_variation: 154
revision: 6
shop_order: 11
vi_wad_draft_product: 3
viwec_template: 14
wacv_email_template: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (37) ###

Redux: by Extendify – 4.3.1
Bulky - Bulk Edit Products for WooCommerce: by VillaTheme – 1.0.5
Creative Mail by Constant Contact: by Constant Contact – 1.4.7
Dokan: by weDevs – 3.3.0
Dokan Pro: by weDevs – 3.4.0
Electro Extensions: by MadrasThemes – 3.2.1
Elementor Pro: by Elementor.com – 3.4.1
Elementor: by Elementor.com – 3.4.7
Email Template Customizer for WooCommerce: by VillaTheme – 1.1.0
Envato Market: by Envato – 2.0.6
Jetpack: by Automattic – 10.3
WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
LiteSpeed Cache: by LiteSpeed Technologies – 4.4.3
MailPoet 3 (New): by MailPoet – 3.73.1
One Click Demo Import: by OCDI – 3.0.2
Product Variations Swatches for WooCommerce: by VillaTheme – 1.0.1.16
Really Simple SSL: by Really Simple Plugins – 5.1.3
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Restore Classic Widgets: by Bill Minozzi – 1.2
Slider Revolution: by ThemePunch – 6.5.9
Texty: by weDevs – 1.1
Abandoned Cart Recovery for WooCommerce: by VillaTheme – 1.0.4.6
ALD - Dropshipping and Fulfillment for AliExpress and WooCommerce: by VillaTheme(villatheme.com) – 1.0.8.2
Cart All In One For WooCommerce: by VillaTheme – 1.1.2
Orders Tracking for WooCommerce: by VillaTheme – 1.1.8.7
Photo Reviews for WooCommerce: by VillaTheme – 1.1.4.3
WooCommerce Conversion Tracking: by weDevs – 2.0.9
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Stripe Gateway: by WooCommerce – 5.7.0
WooCommerce Payments: by Automattic – 3.2.3
WooCommerce PayPal Payments: by WooCommerce – 1.6.1
WooCommerce Shipping & Tax: by WooCommerce – 1.25.19
WooCommerce: by Automattic – 5.9.0
WP Reset: by WebFactory Ltd – 1.93
WPForms Lite: by WPForms – 1.7.0
YITH WooCommerce Compare: by YITH – 2.7.0
YITH WooCommerce Wishlist: by YITH – 3.2.0

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #8 - /shop/
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Electro
Version: 2.5.6
Author URL: https://madrasthemes.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: electro/woocommerce/archive-product.php
electro/woocommerce/global/quantity-input.php

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://egittoshop.com
Subscription Statuses: –
WooCommerce Account Connected: ? No

### Store Setup ###

Country / State: United States (US) — Wyoming

### Payment Gateway Support ###

PayPal Checkout: products
refunds
subscriptions
subscription_cancellation
subscription_reactivation
subscription_suspension
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin
subscription_amount_changes
subscription_date_changes

PayPal: refunds
products
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions

PayPal Card Processing: refunds
products
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions

### WooCommerce PayPal Payments ###

Onboarded: Yes
Shop country code: US
PayPal card processing available in country: Yes
Pay Later messaging available in country: Yes
Vault enabled: Yes

### Action Scheduler ###

Complete: 66
Oldest: 2021-11-08 15:51:26 +0000
Newest: 2021-11-09 17:22:36 +0000

Pending: 5
Oldest: 2021-11-09 19:15:49 +0000
Newest: 2021-11-15 15:51:25 +0000

### Status report information ###

Generated at: 2021-11-09 17:43:27 +00:00

    Hey @mohammedgaber3774,

    Thanks for sending across your System Status Report.

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    I’m going to mark this topic as resolved but please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘strip invalid secret key error’ is closed to new replies.