• Resolved basvweb

    (@basvweb)


    Hi,

    In the footer there is a blog post: 5 sterren reviews voor uw hotelbedden but if you click on the Read More link you just get redirected to the page you are on.. This is only on the Dutch versio on the website..

    First I thought the problem was with the Porto Theme but they said the problem is solved when the WooCommerce plugin is deactivated.. I also contacted the support of WPML and they also said the problem is wit WooCommerce..

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • melviinkhoo

    (@melviinkhoo)

    Hi there,

    It looks the same button is working on other pages as usual.
    Could you help to go into your homepage editor via WPBakery and re-add the widget or blog?

    Thread Starter basvweb

    (@basvweb)

    Hi @melviinkhoo

    I have tried this but it doesn’t work..

    Abiola Ogodo

    (@oaoyadeyi)

    @basvweb

    I checked https://www.hotel-supply.com/blog/ and the read more buttons work fine there.

    However, on the footer, the read more directly references the homepage. Can you double-check while providing a screenshot of how you added the post in the footer?

    Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter basvweb

    (@basvweb)

    @oaoyadeyi

    Here is the screenshot: https://ibb.co/hRZyYxf

    _____________________

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.hotel-supply.com
    Site address (URL): https://www.hotel-supply.com
    WC Version: 5.9.0
    REST API Version: ? 5.9.0
    WC Blocks Version: ? 6.1.0
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.8.0
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: nl_NL
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.25
    PHP Post Max Size: 512 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 10.2.35-MariaDB
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.9.0
    WC Database Prefix: f412x_
    Totale databasegrootte: 2110.83MB
    Database datagrootte: 1534.76MB
    Database index grootte: 576.07MB
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    f412x_icl_translation_status: Data: 59.52MB + Index: 2.52MB + Engine InnoDB
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    f412x_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_options: Data: 14.14MB + Index: 4.80MB + Engine InnoDB
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    f412x_posts: Data: 88.61MB + Index: 44.19MB + Engine InnoDB
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    f412x_usermeta: Data: 5.52MB + Index: 7.03MB + Engine InnoDB
    f412x_users: Data: 0.36MB + Index: 0.36MB + Engine InnoDB
    f412x_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    f412x_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
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    f412x_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    f412x_wpml_mails: Data: 34.52MB + Index: 0.00MB + Engine InnoDB
    f412x_yoast_indexable: Data: 102.66MB + Index: 73.81MB + Engine InnoDB
    f412x_yoast_indexable_hierarchy: Data: 2.52MB + Index: 4.55MB + Engine InnoDB
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    f412x_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 261547
    custom_css: 1
    customize_changeset: 2
    nav_menu_item: 137
    oembed_cache: 3
    page: 49
    porto_builder: 1
    post: 46
    product: 6621
    revision: 1240
    shop_coupon: 11
    shop_order: 2436
    shop_order_refund: 15
    testimonial: 21
    testimonial_rotator: 3
    wpcf7_contact_form: 7
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (41) ###
    
    WPML Multilingual CMS: door OnTheGoSystems – 4.4.12
    WPML SEO: door OnTheGoSystems – 2.0.1
    Advanced Woo Search: door ILLID – 2.39
    Akeeba Backup Professional for WordPress: door Akeeba Ltd – 7.5.13
    Akismet Anti-Spam: door Automattic – 4.2.1
    Classic Widgets: door WordPress Contributors – 0.2
    Contact Form 7: door Takayuki Miyoshi – 5.5.2
    Cookie Notice & Compliance for GDPR / CCPA: door Hu-manity.co – 2.1.5
    Aangepaste bestelnummers voor WooCommerce: door Tyche Softwares – 1.3.4
    Duplicate Page: door mndpsingh287 – 4.4.5
    Flexible Shipping: door WP Desk – 4.10.0
    Site Kit by Google: door Google – 1.45.0
    Health Check & Troubleshooting: door De www.remarpro.com community – 1.4.5
    WPBakery Page Builder: door Michael M - WPBakery.com – 6.7.0
    Kadence WooCommerce Email Designer: door Kadence WP – 1.4.8
    Loco Translate: door Tim Whitlock – 2.5.5
    MultiSafepay: door MultiSafepay – 4.9.0
    mywpguru: door Phil Taylor – is fully automatically updated to the latest
    Porto Theme - Functionality: door P-Themes – 2.2.1
    Safe SVG: door Daryll Doyle – 1.9.9
    Search By SKU - for Woocommerce: door Unroll Digital – 0.8.0
    Testimonial Rotator: door Hal Gatewood – 3.0.3
    Bekijk e-mails voor WooCommerce: door Digamber Pradhan – 2.0.1
    Vraag om prijs voor WooCommerce Pro: door Tyche Softwares – 3.3.1
    Checkout Field Editor for WooCommerce: door ThemeHigh – 3.1.1
    WooCommerce Google Analytics Integration: door WooCommerce – 1.5.3
    WooCommerce Min/Max Quantities: door WooCommerce – 2.4.18
    WooCommerce Multilingual: door OnTheGoSystems – 4.12.1
    WooCommerce PDF Invoices & Packing Slips: door Ewout Fernhout – 2.10.1
    WooCommerce Product Add-ons: door WooCommerce – 3.0.36
    WooCommerce Shipping & Tax: door WooCommerce – 1.25.19
    WooCommerce: door Automattic – 5.9.0
    Yoast SEO: door Team Yoast – 17.5
    WP Mail Logging: door Wysija – 1.9.9
    WP-Mail-SMTP: door WPForms – 3.1.0
    WP Rollback: door Impress.org – 1.7.1
    WP Sitemap Page: door Tony Archambeau – 1.9.1
    ReCaptcha v2 for Contact Form 7: door IQComputing – 1.3.5
    WPML String Translation: door OnTheGoSystems – 3.1.10
    WPML Translation Management: door OnTheGoSystems – 2.10.8
    YITH Request a Quote for WooCommerce: door YITH – 2.3.0
    
    ### Inactive Plugins (7) ###
    
    CMP - Coming Soon & Maintenance Plugin: door NiteoThemes – 4.0.17
    JCH Optimize Pro: door Samuel Marshall – pro-2.10.0
    LiteSpeed Cache: door LiteSpeed Technologies – 4.4.3
    User Activity Log: door Solwin Infotech – 1.4.7
    WC Custom Add to Cart labels: door Rynaldo Stoltz – 1.3
    WP Super Cache: door Automattic – 1.7.4
    Zendesk Chat Widget: door Zendesk – 1.4.18
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: object-cache.php
    
    ### Must Use Plugins (2) ###
    
    akeeba-backup-coreupdate.php: door  –
    Health Check Troubleshooting Mode: door  – 1.7.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Winkelbasis: #13 - /winkel/
    Winkelwagen: #14 - /winkelmand/
    Afrekenen: #15 - /afrekenen/
    Mijn account: #16 - /mijn-account/
    Algemene voorwaarden: #59827 - /algemene-voorwaarden/
    
    ### Theme ###
    
    Name: Porto Child
    Version: 1.1
    Author URL: https://www.portotheme.com/
    Child Theme: ?
    Parent Theme Name: Porto
    Parent Theme Version: 6.2.2
    Parent Theme Author URL: https://www.portotheme.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: porto/woocommerce/archive-product.php
    porto/woocommerce/cart/cart-empty.php
    porto/woocommerce/cart/cart-shipping.php
    porto/woocommerce/cart/cart-totals.php
    porto/woocommerce/cart/cart.php
    porto/woocommerce/cart/cross-sells.php
    porto/woocommerce/cart/mini-cart.php
    porto/woocommerce/cart/proceed-to-checkout-button.php
    porto/woocommerce/cart/shipping-calculator.php
    porto/woocommerce/checkout/form-billing.php
    porto/woocommerce/checkout/form-checkout.php
    porto/woocommerce/checkout/form-coupon.php
    porto/woocommerce/checkout/form-login.php
    porto/woocommerce/checkout/form-pay.php
    porto/woocommerce/checkout/form-shipping.php
    porto/woocommerce/checkout/payment-method.php
    porto/woocommerce/checkout/payment.php
    porto/woocommerce/checkout/review-order.php
    porto/woocommerce/checkout/thankyou.php
    porto/woocommerce/content-product-cat.php
    porto/woocommerce/content-product.php
    porto/woocommerce/content-single-product.php
    porto/woocommerce/content-widget-product.php
    porto/woocommerce/global/form-login.php
    porto/woocommerce/global/quantity-input.php
    porto/woocommerce/global/wrapper-start.php
    porto/woocommerce/loop/add-to-cart.php
    porto/woocommerce/loop/loop-end.php
    porto/woocommerce/loop/loop-start.php
    porto/woocommerce/loop/no-products-found.php
    porto/woocommerce/loop/orderby.php
    porto/woocommerce/loop/pagination.php
    porto/woocommerce/loop/rating.php
    porto/woocommerce/loop/sale-flash.php
    porto/woocommerce/myaccount/dashboard.php
    porto/woocommerce/myaccount/downloads.php
    porto/woocommerce/myaccount/form-add-payment-method.php
    porto/woocommerce/myaccount/form-edit-account.php
    porto/woocommerce/myaccount/form-edit-address.php
    porto/woocommerce/myaccount/form-login.php
    porto/woocommerce/myaccount/form-lost-password.php
    porto/woocommerce/myaccount/form-reset-password.php
    porto/woocommerce/myaccount/lost-password-confirmation.php
    porto/woocommerce/myaccount/my-account.php
    porto/woocommerce/myaccount/my-address.php
    porto/woocommerce/myaccount/my-downloads.php
    porto/woocommerce/myaccount/my-orders.php
    porto/woocommerce/myaccount/navigation.php
    porto/woocommerce/myaccount/orders.php
    porto/woocommerce/myaccount/payment-methods.php
    porto/woocommerce/myaccount/view-order.php
    porto/woocommerce/order/form-tracking.php
    porto/woocommerce/order/order-details-customer.php
    porto/woocommerce/order/order-details.php
    porto/woocommerce/order/order-downloads.php
    porto/woocommerce/order/tracking.php
    porto-child/woocommerce/single-product/add-to-cart/simple.php
    porto-child/woocommerce/single-product/add-to-cart/variable.php
    porto-child/woocommerce/single-product/meta.php
    porto-child/woocommerce/single-product/price.php
    porto-child/woocommerce/single-product/product-attributes.php
    porto-child/woocommerce/single-product/product-image.php
    porto-child/woocommerce/single-product/product-thumbnails.php
    porto-child/woocommerce/single-product/rating.php
    porto-child/woocommerce/single-product/related.php versie 3.0.0 is verouderd. De hoofdversie is 3.9.0
    porto-child/woocommerce/single-product/review-meta.php
    porto-child/woocommerce/single-product/review-rating.php
    porto-child/woocommerce/single-product/review.php
    porto-child/woocommerce/single-product/sale-flash.php
    porto-child/woocommerce/single-product/short-description.php
    porto-child/woocommerce/single-product/tabs/tabs.php
    porto-child/woocommerce/single-product/title.php
    porto-child/woocommerce/single-product/up-sells.php
    porto/woocommerce/single-product-reviews.php
    
    Outdated Templates: ?
    					
    					
    						Leer hoe te updaten
    
    ### Action Scheduler ###
    
    Afgerond: 261
    Oldest: 2021-10-11 07:09:07 +0000
    Newest: 2021-11-10 10:37:47 +0000
    
    ### Status report information ###
    
    Generated at: 2021-11-10 11:38:15 +01:00
    
    MayKato

    (@maykato)

    Hi @basvweb

    Thank you for sharing the screenshot and system status. It looks like this specific widget is part of the Porto theme (not core WooCommerce)

    Link to image: https://snipboard.io/rxkqbT.jpg

    You’ll want to reach out to the theme developer directly on how to change/edit the Read More button link within that widget.

    Thread Starter basvweb

    (@basvweb)

    Hi @maykato

    But both WPML and Porto have checked the website and they say that the problem is within WooCommerce.. Because with WooCommerce deactivated the link works..

    Mirko P.

    (@rainfallnixfig)

    Hi @basvweb,

    Thanks for getting back to us!

    Can you please make sure your website https://www.hotel-supply.com is reachable so we can take a look at the output code on the footer? At the moment when typing its URL, the site does not display and I also tried using different browsers – https://snipboard.io/OTxgP7.jpg.

    Thread Starter basvweb

    (@basvweb)

    Hi @rainfallnixfig

    For me the website is reachable, are you still experiencing the same problem?

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    Yes, your website is now reachable.

    Inspecting the output I can confirm this widget is coming from your theme. As suggested by maykato, please get back to your theme developers and have them check the issue further – you can open a support ticket here https://www.portotheme.com/support/.

    You could setup a basic WordPress/WooCommerce test site and use the built in WordPress widgets Recent Posts or Latest Posts for testing. If the Read More button is working correctly, then it’s definitely something related to your specific setup, most likely a theme widget issue.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we last heard back from you. I’m going to mark this thread as resolved. Hopefully, you were able to find a way forward with the issue.

    Please feel free to open a new topic if you have any other questions.

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