Fake reviews for a poorly written plugin?
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Honestly, I just don’t understand the positive reviews on this plugin.
I have thoroughly tested it, and essential features don’t work with the plugin.
1. Refunds initiated from a WooCommerce order don’t work at all (they’re don’t even recognized on PayPal side).
2. There’s no detailed order information (item listing with SKU, item name, price and quantity info) on PayPal side, only an order number.
3. Shipping, tax and discount costs are not displayed on PayPal side (displays zero for each item instead of the actual value).
4. Testing (sandbox) feature has practically no documentation, and the developer’s answer to related support requests is something like “sandbox configuration is usually very tricky, have you tested with live purchases?“.I’ve lost tons of money in one of my projects because of the issues with this plugin, and I certainly will discourage everyone from using it.
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The main reason why I don’t create a support ticket is that other ones already did this for most of the above-mentioned problems (except for the refund problem maybe), and you were everything but supportive.
I’m a developer myself, I’ve just read through your plugin code, compared it with other PayPal plugins’ codebase and PayPal API implementation and integration, and what I see is just a catastrophe.
I’m not sure how this plugin was accepted by the WP plugin review team, but if you actually want to fix it, just get the list of issues included above, and update the plugin code accordingly, aka develop it into a plugin that actually works (itemized order info, correct Payment Details data, functional refund processing, user-friendly documentation).
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