Nothing happens when I use “upload file” button

Hi @axelbatz

Sorry to hear you are having this issue.

It sounds like a possible JavaScript conflict, would it be possible to send the form URL and we can take a look?

Best Regards
Patrick Freitas

Hi @wpmudevsupport12, thanks for your response.

Of course, the link is https://www.clienting.com.ar/contacto

Thanks!

@wpmudevsupport12 did you check the form?

Please, I need a solution!

Thanks.

Hi @axelbatz

I see some errors in the browser console on that page
Uncaught ReferenceError: jQuery is not defined
This issue could be a plugin conflict. Would you please run a conflict test? Please deactivate all plugins except Forminator one and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019 and see if it works.

Before this test, I recommend full site backup.

Kind Regards,
Kris

Hello @axelbatz ,

We haven’t heard from you for a while now, so it looks like you don’t have more questions for us.

Feel free to re-open this ticket if needed.

Kind regards
Kasia