Cloudflare issues?

  • Resolved Tomasz Dziuda

    (@dziudek)


    3 years ago

    Hi,

    I am working with a website and I see that on the same environment (the same hosting company) your plugin did not load images when Cloudflare is activated.

    One website instance is without Cloudflare and it stores and displays images correctly (with GDPR mode activated), while the second one which uses Cloudflare does not load images at all and displays only placeholders.

    Both instances uses the same settings. When I disable GDPR mode on the one with Cloudflare all is working fine.

    Do you know about any possible Cloudflare issues with your plugin?

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  • Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @dziudek,

    Sorry to hear you are having issues. We have not had any other reports of this type of issue. Does CloudFlare have any sort of lazy loading features or image optimization features that you could try disabling to see if these are the cause? If not, can you open a ticket on our site here and provide the system info from our plugin along with links to the two sites you mentioned in your message.

    Many thanks,

Viewing 1 replies (of 1 total)
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