Can’t access backend!

  • Resolved JoomGeek

    (@fupfac)


    3 years ago

    Hello

    I’m a big fan of your plugin but for the last few days I can’t connect to my admin pannel

    Can you please help

    Uncaught Error: Class 'Bhittani\StarRating\classes\Stack' not found in XXXXXXXXXXXXXXXXXXEasyFamily/EWD-easyweddingdubai.com/wp-content/plugins/kk-star-ratings/src/classes/Migration.php:14 Stack trace: #0 XXXXXXXXXXXXXXXXXXEasyFamily/EWD-easyweddingdubai.com/wp-content/plugins/kk-star-ratings/src/functions/autoload.php(118): require_once() #1 XXXXXXXXXXXXXXXXXXEasyFamily/EWD-easyweddingdubai.com/wp-content/plugins/kk-star-ratings/src/config.php(40): Bhittani\StarRating\functions\autoload('Bhittani\\StarRa...', '/homepages/30/d...') #2 XXXXXXXXXXXXXXXXXXEasyFamily/EWD-easyweddingdubai.com/wp-content/plugins/kk-star-ratings/src/index.php(30): require('/homepages/30/d...') #3 XXXXXXXXXXXXXXXXXXEasyFamily/EWD-easyweddingdubai.com/wp-content/plugins/kk-star-ratings/index.php(33): require_once('/homepages/30/d...') #4 XXXXXXXXXXXXXXXXXXEasyFamily/EWD-easyweddingdubai.com/wp-settings.php(409): include_once('/homepages/30/d...') #5 /h in XXXXXXXXXXXXXXXXXXEasyFamily/EWD-easyweddingdubai.com/wp-content/plugins/kk-star-ratings/src/classes/Migration.php on line 14

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Kamal Khan

    (@bhittani)

    This will be fixed shortly.

    Thread Starter JoomGeek

    (@fupfac)

    @kamal can you please provide us with the query to run to desactivate the plugin until it’s back! Now we can’t access none of our admin pannel

    Plugin Contributor Kamal Khan

    (@bhittani)

    Rename the plugin folder to deactivate.

    Thread Starter JoomGeek

    (@fupfac)

    When can we expect the fixing?

    Thread Starter JoomGeek

    (@fupfac)

    I’ve manually updated the plugin with latest version .2 now looks ok.

    Tks!

Viewing 5 replies - 1 through 5 (of 5 total)
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