Customize Order Note section for a specific template

  • Sharp-Image

    (@sharp-image)


    3 years ago

    Hello,

    We send 2 emails after a order setup:
    1.) The order confirmation to the customer with the order specs. (Tepmplte Customer On Hold order).
    2.) A new order confirmation to our info mail box. (Template New order).

    The customer can fill in the extra reference field in the order progress.
    This info is also generated in the 2 mail templates we use.

    Now we need an extra border round that Reference block in the Template Customer On Hold order that shows up as: Order note. This is somekind of warning block for the sales department with custom requierments of the customer. I’ve made this with css but that comes up on both templates.

    So I need in first template a extra css class with a php echo I guess to give extra attention to this block.

    Many thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support karlalevelup

    (@karlalevelup)

    Hello,

    Thank you for reaching out to us.

    The order note is from the kadence-woocommerce-email-designer/templates/woo/emails/email-order-details.php file. If you override this template to add a custom class, it will also show on email templates that show the Order details table.

    I believe there is no hook to detect which email template is in use and add a conditional for a custom class. I would recommend getting in touch with the WooCommerce plugin regarding this matter.

    Kind Regards,
    Karla

    Thread Starter Sharp-Image

    (@sharp-image)

    Hello,

    Thanks for your feedback. So it seems that there is one overall template that is using for the several mails after a new order is made.

    I thought that I contacted directly Kadence Woocommerce Email designer for support. Or is it better to contact the Woocommerce shop plugin directly?

    Regards Bouke

    hannah

    (@hannahritner)

    Hi @sharp-image,
    As Karla said, there is not a way on our end to distinguish between these email templates as that is something WooCommerce controls. So yes, I would try reaching out to their support about this. Let us know how they respond!

    Kindly,
    Hannah

Viewing 3 replies - 1 through 3 (of 3 total)
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