Error: Cannot read properties of undefined (reading ‘call’)

  • Resolved danzmwl

    (@danzmwl)


    3 years, 4 months ago

    Hello,

    we have a Wooccommerce block that will not load.
    Instead, it says:

    Oops!

There was an error loading the content.

Error: Cannot read properties of undefined (reading 'call')

    What do we do to fix this?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • I have the same problem … I “solved” it by rolling back to version 5.7.1 pending updates

    Thread Starter danzmwl

    (@danzmwl)

    Thanks for this idea @semplicewebsite
    I just tried doing it then, but it didn’t fix the issue? I also tried 5.6.1, but with no luck.

    After a bit of fiddling, I found I can use the other WooCommerce Blocks still, so I have used the Hand-Picked Products block instead. This works, but is not as well featured as the All Products block…

    Mirko P.

    (@rainfallnixfig)

    Hi @danzmwl,

    Sorry to hear about the trouble you’ve run into. Could you please paste your site’s status report back here so we can take a closer look at your environment?

    You’ll find the status under the WooCommerce > Status page. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    @semplicewebsite Please create your own thread for your issue, we’ll be happy to check there.

    Thanks!

    Thread Starter danzmwl

    (@danzmwl)

    
### WordPress Environment ###

WordPress address (URL): https://www.dickosdogkennels.com.au
Site address (URL): https://www.dickosdogkennels.com.au
WC Version: 5.8.0
REST API Version: ? 5.8.0
WC Blocks Version: ? 5.9.1
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.7.2
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.25
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.8.0
WC Database Prefix: wpib_
Total Database Size: 14.41MB
Database Data Size: 11.88MB
Database Index Size: 2.53MB
wpib_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpib_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wpib_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpib_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_actionscheduler_actions: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
wpib_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpib_cff_facebook_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpib_feedmanager_channel: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_feedmanager_country: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_feedmanager_feed_status: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpib_feedmanager_field_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_feedmanager_product_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_feedmanager_product_feedmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_feedmanager_source: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpib_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_hustle_entries_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpib_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_hustle_modules_meta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wpib_hustle_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpib_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_options: Data: 3.06MB + Index: 0.06MB + Engine InnoDB
wpib_postmeta: Data: 5.52MB + Index: 0.22MB + Engine InnoDB
wpib_posts: Data: 1.52MB + Index: 0.06MB + Engine InnoDB
wpib_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpib_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpib_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpib_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_usermeta: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
wpib_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpib_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpib_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpib_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpib_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpib_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_wd_fb_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_wd_fb_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_wd_fb_option: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_wd_fb_shortcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_wd_fb_theme: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpib_yoast_indexable: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
wpib_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpib_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpib_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpib_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 32
custom_css: 1
efbl_skins: 3
elementor_library: 3
mif_skins: 1
nav_menu_item: 14
oembed_cache: 3
page: 13
post: 2
product: 5
product_variation: 17
revision: 176
shop_order: 59
tm_global_cp: 2
wapf_product: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (16) ###

Elementor: by Elementor.com – 3.4.6
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
Menu Image: by Rui Guerreiro – 3.0.4
SiteGround Optimizer: by SiteGround – 6.0.0
Orbit Fox Companion: by Themeisle – 2.10.8
Woocommerce autocomplete checkout address: by Acespritech Solutions Pvt. Ltd. – 1.1.0
WPC Product Bundles for WooCommerce: by WPClever – 5.9.6
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.3
WooCommerce TM Extra Product Options: by themeComplete – 5.1
WooCommerce: by Automattic – 5.8.0
WordPress Importer: by wordpressdotorg – 0.7
Yoast SEO: by Team Yoast – 17.4
WordPress Starter: by SiteGround – 1.1.8
WP Product Feed Manager: by Michel Jongbloed – 1.35.0
WP Rollback: by impress.org – 1.7.1
WPForms Lite: by WPForms – 1.7.0

### Inactive Plugins (3) ###

Quotes for WooCommerce: by Pinal Shah – 1.8
Redirection: by John Godley – 5.1.3
Smash Balloon Custom Facebook Feed: by Smash Balloon – 4.0.1

### Dropin Plugins (1) ###

object-cache.php: Memcached

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #398 - /shop-archive/
Cart: #234 - /cart/
Checkout: #235 - /checkout/
My account: #236 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Neve
Version: 3.0.10
Author URL: https://themeisle.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: neve/woocommerce/product-searchform.php

### Action Scheduler ###

Complete: 91
Oldest: 2021-10-01 22:06:47 +0000
Newest: 2021-10-27 06:19:31 +0000

Pending: 5
Oldest: 2021-10-28 05:19:23 +0000
Newest: 2021-10-31 02:55:31 +0000

### Status report information ###

Generated at: 2021-10-28 06:36:12 +10:00

    Hi @danzmwl,

    Thanks for this! I am seeing some items such as Elementor – is the page that you were trying to build with WooCommerce Blocks associated with Elementor? If it is, try to disable Elementor briefly and then attempt to build the page with Blocks, and let us know the results.

    Thread Starter danzmwl

    (@danzmwl)

    Hello Mike,

    Strange. The All Products block shows up under the WooCommerce Blocks, but with Elementor disabled, it shows the All Products block greyed out…

    Does this mean this block is from Elementor?

    Thread Starter danzmwl

    (@danzmwl)

    Sorry this is incorrect. The All Products block option is greyed out all the time on the page, regardless of whether Elementor is activated or not. (I think as it has already been used once on the page?)

    When on a new page, the All Products block is available whether Elementor is disabled or not. And either way, it gives the same error.

    Mirko P.

    (@rainfallnixfig)

    Hi @danzmwl,

    Thanks for the additional details.

    You may want to perform a full conflict test to locate the tool (theme or plugin) which is causing that behavior.

    Read more about plugin and theme conflicts in our Self-Service Guide.

    Thread Starter danzmwl

    (@danzmwl)

    Thanks ill look into this.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Error: Cannot read properties of undefined (reading ‘call’)’ is closed to new replies.