Not Able to Send Email to Admin

  • Resolved santosfel5

    (@santosfel5)


    3 years, 1 month ago

    I’m trying to setup sending an email to the admin to let them know when a subscriber is interested in an out of stock product.

    I checked “Additionally Send this Subscription mail as a copy to specific email ids” and then I tried adding my admin email to the field below. That didn’t work. I tried looking up the user id of the admin and adding it in the field. That didn’t work.

    I went into InStock Notifier > Status and send a test email to my admin email and it works fine.

    What are you supposed to do in order to send an email to the admin to let them know that users are subscribing to Out of Stock products?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day !!

    We’ve tested our plugin with that corresponding option, we receive email properly to the specified email addresses(not user id) with comma separated. Please cross check with the following
    1. Check your spam/junk folder – as email is the copy of the user who subscribed for the product, many chance spam filters move that mail to spam/junk folder
    2. Make sure you’ve turned on “Enable Success Subscription Mail” option in Mail Settings. If you’ve turned off that option mail will not be received.

    Let us know.

    Thanks.

    Thread Starter santosfel5

    (@santosfel5)

    It looks like I received it. Just realized it’s a duplicate email of the one sent to the subscriber rather than one that’s directed at the admin. Thank you for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
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