Filter not showing – filter displayed empty

Hello,

First of all try to create new filter and check is it displayed, also try to change filter template and save it.

Regards,
Oleg

Hello Oleg,

I have just tried both and unfortunately it still doesn’t work.

Regards,

Louis

Hello,

What filter do you try to display?
Is it price, category or attribute filter?

Regards,
Oleg

Hello,

I am trying to display a attribute filter.
The filter is displayed with a shortcode and the products with the “product” block from Elementor.
Even with the default filter module it doesn’t work.
FYI we have manually created pages for each category. The product module allows us to display products by category and the filter module allows us to filter these products by attribute.
As a reminder, the filter worked with this configuration (and still works on our dev environment).

Regards,

Louis

Hello,

Price filter will be not displayed on provided page, becuase products has same price.

1. Check on attribute page -> Configure terms that attribute values has products on Count column.
2. Try set option Values count and output to All non-empty values are displayed; standard recounting is applied
3. Try to regenerate WooCommerce Product lookup tables in admin area -> WooCommerce -> Status -> Tools.

Regards,
Oleg

Hello,

Thanks for your reply.
1. The attribute values has indeed products on count column.
2. I have set Values count and output to All non-empty values are displayed; standard recounting is applied.
3. I have regenerated the lookup tables.

The filters are now displayed but once I select one, there are no product displayed even if there are products within that selected attribute.

Thanks in advance for your help and reply!

Kind regards,

Louis

Hello Oleg,

Do you have any news on how to solve my problem?

Appreciate your time and help!

Kind regards,

Louis

Hello Oleg,

Do you have any news regarding the problem we encounter.
We still have the issue and despite several attempts we still cannot display them correctly.

Thanks for your help.

Louis

Hello,

I am still waiting for an answer! Could you please answer my question!

Thanks for your comprehension!

Louis

Hello,

With current info we have it is hard to find the error.

Could you please extend it (a lot)?
Please describe what is that page. Is it custom page? If yes – how are you outputting products there? If it is page builder please name it.
Please provide screenshot of at least 1 filter edit page expected to be shown on the frontend.
Also please provide screenshot of the widgets page where you are adding filter to the sidebar or if you are using other way of showing filters please show it.
Are you importing products or they are added through admin interface?

Any other screenshot you feel could be useful is welcomed.

Regards,
Dima

Hello Dima,

Thanks for your reply.
We are using Elementor as theme builder.
The category page is made with Elementor (we are not using the WordPress default one).
We are using a shortcode to add the filter to the page.
See screenshot here: https://ibb.co/ZGB8D1Q
We are using the product Elementor block to display the products from a specific category and the Berocket AJAX Filters is enabled. We are using Woocommerce for the product management.
See picture here: https://ibb.co/XsnZZDX
As a reminder the BeRocket AJAX Filters work on our dev environment but not anymore on the production environment.
Here you will find a screenshot of the filter settings: https://ibb.co/jwQd7fD

Don’t hesitate is you have any further questions.

Thanks in advance for your answer!

Kind regards,

Louis

Hello Dima,

Do you have any news?
I have been waiting for a concrete answer to our problem for 6 weeks now!
Can you tell me if you can help me solve this problem or if I should look for another plugin?

Thanks for your comprehension!

Kind regards,

Louis