• Resolved yoyo77yo

    (@yoyo77yo)


    Hello, can you help me ?

    I have a problem : when i’m connected to my website with my ID, POPUP i have created works fine bu if it is a visitor, popup don’t work.

    No windows with popup. can you help me ? My website is : https://grugies.fr

Viewing 2 replies - 1 through 2 (of 2 total)
  • Maria T

    (@mariatogonon)

    Hello @yoyo77yo, thanks for writing in and sorry to hear that you are experiencing such issue.

    I viewed your site and yes, I see no popup displaying in there.

    Please could you kindly check that you did not add any targeting rules that could be causing it to not show up. Try removing them all to confirm.

    I would also suggest to try this guide for other common issues:?https://docs.wppopupmaker.com/article/265-my-popup-wont-work-how-can-i-fix-it

    Hope everything goes well on your end. If that does not help at all, kindly escalate this issue directly to our HelpScout support desk as we might need further website details to be able to assist you further. Check this link: https://wppteopupmaker.com/support/ We recommend this way to secure your website’s information, as well. Thank you.

    Maria T

    (@mariatogonon)

    Hello @mikeloerson – I hope the above suggestions worked for you as well.

    If that works for you then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

    Thank you! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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