WooCommerce Stripe Hackered

  • Resolved vuko

    (@vuko)


    3 years, 5 months ago

    My Woocommerce suffered a hack, and they changed the public stripe APIs. How can I recover the funds that users have spent? there is a solution for this? please help me

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  • If the hackers have been using Stripe and you can get their keys, perhaps Stripe Support can help.

    Alternatively, you can try refunding all of the orders using the hackers’ keys, and contact the customers to request payment to you after you restore your own Stripe keys.

    Hey @vuko,

    My Woocommerce suffered a hack, and they changed the public stripe APIs. How can I recover the funds that users have spent? there is a solution for this? please help me

    I’m sorry to hear you’ve had problems with hackers stealing funds,

    As @galbaras pointed out, the best option here would be to secure your website and then refund your customers if the hacker’s API keys are still active. Then you can update your API keys to what they should be.

    You can reach out to Stripe directly to discuss this issue and report the hackers API keys here: https://support.stripe.com/contact

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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