Unerwarteter Fehler beim Checkout

Hallo,

wir nutzen PayPal Plus als Bezahlungoption in unserem Shop. Beim Kauf eines Produktes (z.B. https://ic-3.com/produkt/adt-einzel-coaching/) kommt es aktuell zu einer Fehlermeldung. Sobald die Zahlungsmethode ausgew?hlt wurde und man auf “kostenpflichtig bestellen” klickt, wird man nicht wie gew?hnlich zur Paypal-Seite weitergeleitet sondern landet wieder im Warenkorb mit der Fehlermeldung:

“Entschuldige, w?hrend der Bearbeitung deiner Anfrage ist ein unerwarteter Fehler aufgetreten. Wende dich bitte an den PayPal Kundenservice.”

K?nnt ihr hier weiterhelfen?

Danke und viele Grü?e
Sophia

Paypal Plus Log:

2021-10-08T09:56:41+00:00 INFO POST https://api.paypal.com/v1/oauth2/token
2021-10-08T09:56:42+00:00 INFO Response Status 	: 200
2021-10-08T09:56:42+00:00 INFO POST https://api.paypal.com/v1/payments/payment
2021-10-08T09:56:42+00:00 INFO Response Status 	: 201
2021-10-08T10:02:35+00:00 INFO POST https://api.paypal.com/v1/payments/payment
2021-10-08T10:02:35+00:00 INFO Response Status 	: 201
2021-10-08T10:02:48+00:00 INFO GET https://api.paypal.com/v1/payments/payment/PAYID-MFQBOOY1MH956291T851003M
2021-10-08T10:02:49+00:00 INFO Response Status 	: 200
2021-10-08T10:02:49+00:00 INFO GET https://api.paypal.com/v1/payments/payment/PAYID-MFQBOOY1MH956291T851003M
2021-10-08T10:02:49+00:00 INFO Response Status 	: 200
2021-10-08T10:02:49+00:00 INFO PATCH https://api.paypal.com/v1/payments/payment/PAYID-MFQBOOY1MH956291T851003M
2021-10-08T10:02:50+00:00 INFO Response Status 	: 400
2021-10-08T10:02:50+00:00 ERROR Got Http response code 400 when accessing https://api.paypal.com/v1/payments/payment/PAYID-MFQBOOY1MH956291T851003M. {"name":"PAYEE_ACCOUNT_RESTRICTED","message":"Refused - payee account is restricted","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"bf2af995319c5"}
2021-10-08T10:03:06+00:00 INFO POST https://api.paypal.com/v1/payments/payment
2021-10-08T10:03:06+00:00 INFO Response Status 	: 201
2021-10-08T10:03:22+00:00 INFO GET https://api.paypal.com/v1/payments/payment/PAYID-MFQBOWQ83V93509K4078650K
2021-10-08T10:03:23+00:00 INFO Response Status 	: 200
2021-10-08T10:03:23+00:00 INFO GET https://api.paypal.com/v1/payments/payment/PAYID-MFQBOWQ83V93509K4078650K
2021-10-08T10:03:23+00:00 INFO Response Status 	: 200
2021-10-08T10:03:23+00:00 INFO PATCH https://api.paypal.com/v1/payments/payment/PAYID-MFQBOWQ83V93509K4078650K
2021-10-08T10:03:23+00:00 INFO Response Status 	: 400
2021-10-08T10:03:23+00:00 ERROR Got Http response code 400 when accessing https://api.paypal.com/v1/payments/payment/PAYID-MFQBOWQ83V93509K4078650K. {"name":"PAYEE_ACCOUNT_RESTRICTED","message":"Refused - payee account is restricted","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"2fff698fedde5"}
2021-10-08T10:03:32+00:00 INFO POST https://api.paypal.com/v1/payments/payment
2021-10-08T10:03:32+00:00 INFO Response Status 	: 201
2021-10-08T10:03:45+00:00 INFO GET https://api.paypal.com/v1/payments/payment/PAYID-MFQBO5A1UT663782E052352Y
2021-10-08T10:03:46+00:00 INFO Response Status 	: 200
2021-10-08T10:03:46+00:00 INFO GET https://api.paypal.com/v1/payments/payment/PAYID-MFQBO5A1UT663782E052352Y
2021-10-08T10:03:46+00:00 INFO Response Status 	: 200
2021-10-08T10:03:46+00:00 INFO PATCH https://api.paypal.com/v1/payments/payment/PAYID-MFQBO5A1UT663782E052352Y
2021-10-08T10:03:46+00:00 INFO Response Status 	: 400
2021-10-08T10:03:46+00:00 ERROR Got Http response code 400 when accessing https://api.paypal.com/v1/payments/payment/PAYID-MFQBO5A1UT663782E052352Y. {"name":"PAYEE_ACCOUNT_RESTRICTED","message":"Refused - payee account is restricted","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"5c3c81800ee39"}
2021-10-08T10:05:31+00:00 INFO POST https://api.paypal.com/v1/payments/payment
2021-10-08T10:05:32+00:00 INFO Response Status 	: 201
2021-10-08T10:08:51+00:00 INFO POST https://api.paypal.com/v1/payments/payment
2021-10-08T10:08:51+00:00 INFO Response Status 	: 201
2021-10-08T10:09:07+00:00 INFO GET https://api.paypal.com/v1/payments/payment/PAYID-MFQBRMY11E63211WJ540292Y
2021-10-08T10:09:07+00:00 INFO Response Status 	: 200
2021-10-08T10:09:07+00:00 INFO GET https://api.paypal.com/v1/payments/payment/PAYID-MFQBRMY11E63211WJ540292Y
2021-10-08T10:09:07+00:00 INFO Response Status 	: 200
2021-10-08T10:09:07+00:00 INFO PATCH https://api.paypal.com/v1/payments/payment/PAYID-MFQBRMY11E63211WJ540292Y
2021-10-08T10:09:08+00:00 INFO Response Status 	: 400
2021-10-08T10:09:08+00:00 ERROR Got Http response code 400 when accessing https://api.paypal.com/v1/payments/payment/PAYID-MFQBRMY11E63211WJ540292Y. {"name":"PAYEE_ACCOUNT_RESTRICTED","message":"Refused - payee account is restricted","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"4969de6eacb3d"}
2021-10-08T10:10:24+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1
2021-10-08T10:10:25+00:00 INFO Response Status 	: 200

• This topic was modified 3 years, 5 months ago by sdages.

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