Purchase does not show in Google Tag Manager/ Analytics

  • Resolved elinavmn

    (@elinavmn)


    3 years, 5 months ago

    Hello,

    for a while now I cannot see my transactions in Google Analytics anymore. It used to work fine. Could you maybe help me out here?

    I used your plugin for the datalayer and set it to (Off (only add data layer to the page source) and installed the GTM on my website with Borlabs Cookie.

    When I do a test purchase on my website the event in the datalayer is: dataLayer.push({event: “gtm.load”, …}) and not purchase or transaction. Can that be correct? Does this have to do with why the tag is not firing?

    Thank you very much in advance!!

    Best wishes
    Elina

    • This topic was modified 3 years, 5 months ago by elinavmn.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Were you able to resolve this?

    Was it a case of following Thomas’ tutorial on setting the plugin and GTM up closely to make it work?

    Or did you find another way?

    I am currently investigating why this plugin seems to have stopped working on some pages.

Viewing 1 replies (of 1 total)
  • The topic ‘Purchase does not show in Google Tag Manager/ Analytics’ is closed to new replies.