Error with payments using coupon code

(@joostvandevijver)

Hello @mikemike1234

Thank you for reaching out to us, we will try to help you get this resolved.
Can you please check your logs and see if there are any details there that could help us identify where this issue is caused? You should be able to find them here:
– WooCommerce > Status > Logs > select “woocommerce-paypal-payments-integration-\[…\]” in the dropdown and click on view.

If you don’t see the woocommere-paypay-payment logs here, you might need to enable logging in to the plugin settings. If possible, make a test purchase in order to get us these logs, so we can confirm if this is related to a known issue or not.

Kind regards,
Joost

Thread Starter

(@mikemike1234)

I already enabled logging yesterday and after that i did some test orders, but this problem completely blocks the paypal popup from showing, so the order process never starts and doesnt output anything in the logs

Thread Starter

(@mikemike1234)

i tested it again and now i got some logs. Here the result of the last order i tried to do:

2021-10-07T08:20:44+00:00 DEBUG POST https://api.paypal.com/v1/oauth2/token?grant_type=client_credentials
Response Debug ID: 90a5e600f76fe
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-10-07T08:23:19+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"10.37","breakdown":{"item_total":{"currency_code":"EUR","value":"1.87"},"shipping":{"currency_code":"EUR","value":"8.54"},"tax_total":{"currency_code":"EUR","value":"0.41"},"discount":{"currency_code":"EUR","value":"0.45"}}},"description":"","items":[{"name":"Tassello fischer s 6 k blister","unit_amount":{"currency_code":"EUR","value":"1.87"},"quantity":1,"description":"","sku":"53789","category":"PHYSICAL_GOODS","tax":{"currency_code":"EUR","value":"0.41"}}],"payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"michele candura"},"address":{"country_code":"IT","address_line_1":"via torino 659","address_line_2":"","admin_area_1":"VA","admin_area_2":"Mercallo","postal_code":"21020"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payer":{"name":{"given_name":"michele","surname":"candura"},"email_address":"[email protected]","address":{"country_code":"IT","address_line_1":"via torino 659","address_line_2":"","admin_area_1":"VA","admin_area_2":"Mercallo","postal_code":"21020"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"12345678"}}},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}
Response Debug ID: f2cf4662e659d
Response: Array
(
    [code] => 201
    [message] => Created
)

Plugin Support

(@joostvandevijver)

Hello @mikemike1234

the example logs you show above seem to be from a successful order; I did not see the error I was expecting. Would it be possible for you to provide me with a coupon to test the issue on your site? The full logs would also be good to have.

If you prefer not to put this information on a public forum, please open a ticket with our service desk. You can find the instruction for this here: https://paypal.inpsyde.com/docs/request-support/
(please add the URL of this thread in the ticket as well)

Kind regards,
Joost

Thread Starter

(@mikemike1234)

You can try using the code: QUE10
go to this page: https://edilserviceitalia.it/prodotto/ferramenta/cartucce/cartuccia-gas-a-forare-unificata/ then add the product to the cart and proceed to chekout. You will have to insert an address located in italy (only country: italy should be ok)
I’ll delete the coupon code afterwards and delete any possible order using that coupon.

Thread Starter

(@mikemike1234)

Check also the console, because it otputs some errors

Plugin Support

(@joostvandevijver)

Hello @mikemike1234

thank you for providing the coupon, I was able to use it and trigger the error. However, the coupon was only valid once and because of this I could not test more, which leave my findings incomplete.

However, I think your problem might not really be related to the coupons, but to the user accounts. I found that when created a purchase, I was forced to create an account (provide password) and after this I got the following errors:
– Something went wrong, please choose another payment option
– Could not validate nonce (this was without the coupon)
Then when I closed the site and retried the process, it let me go through with the coupon added. We are working on resolving an issue that causes this “Nonce” error and it is caused by a situation where the account creation, causes the payment to fail, since it is not sent to PayPal when you created the account during payment. Only when you refresh it will work.

I believe you might be able to fix this by changing the settings under WooCommerce > Settings > Accounts and Privacy. The Guest checkout and Account creation should be configured differently in order to avoid this issue to be triggered.

Could you do some tests to see if changing those settings fixes your issue?
We are also going to test another coupon issue, but we don’t believe this is related, because you are not getting any errors related to that.

Kind regards,
Joost

Thread Starter

(@mikemike1234)

Hello,
thanks for the response. I changed the settings but i still getting the same error. I tried both using an account created during checkout and an already logged in account and i get the same error using the coupon, i also updated the coupon usage limits for the tests.
I think the problem is related to the coupon, because i tested creating an account during checkout without the coupon and it works. If this isn’t fixed soon we will have to implement paypal manually or something else, because we have a welcome coupon, so most of our orders cant be completed.

Plugin Support

(@joostvandevijver)

Hello @mikemike1234

Would it be possible to share the full logs and your system report with us? I want to ask our team to take a closer look into this.

You can copy the logfiles from here:
– WooCommerce > Status > Get system report > Copy for support
– WooCommerce > Status > Logs > select “woocommerce-paypal-payments-integration-\[…\]” in the dropdown and click on view.
If you don’t feel comfortable sharing those details on a public forum, please open a ticket with our service desk. You can find the instruction for this here: https://paypal.inpsyde.com/docs/request-support/
(please add the URL of this thread in the ticket as well)

Kind regards,
Joost

Thread Starter

(@mikemike1234)

woocommerce status:


### WordPress Environment ###

WordPress address (URL): https://edilserviceitalia.it
Site address (URL): https://edilserviceitalia.it
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Oldest: 2021-09-20 13:49:16 +0200
Newest: 2021-09-23 17:28:12 +0200

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Oldest: 2021-09-09 15:30:48 +0200
Newest: 2021-10-08 12:10:20 +0200

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### Status report information ###

Generated at: 2021-10-08 12:14:46 +02:00


paypal express logs: 2021-10-08T07:23:01+00:00 DEBUG POST https://api.paypal.com/v1/oauth2/token?grant_type=client_credentials
Response Debug ID: de1ab458af7e8
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-10-08T07:23:01+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {&quot;intent&quot;:&quot;CAPTURE&quot;,&quot;purchase_units&quot;:[{&quot;reference_id&quot;:&quot;default&quot;,&quot;amount&quot;:{&quot;currency_code&quot;:&quot;EUR&quot;,&quot;value&quot;:&quot;437.60&quot;},&quot;description&quot;:&quot;&quot;,&quot;payee&quot;:{&quot;merchant_id&quot;:&quot;782LV6TNDZJVC&quot;},&quot;shipping&quot;:{&quot;name&quot;:{&quot;full_name&quot;:&quot; &quot;},&quot;address&quot;:{&quot;country_code&quot;:&quot;IT&quot;,&quot;address_line_1&quot;:&quot;test 12&quot;,&quot;address_line_2&quot;:&quot;&quot;,&quot;admin_area_1&quot;:&quot;VA&quot;,&quot;admin_area_2&quot;:&quot;Test&quot;,&quot;postal_code&quot;:&quot;12345&quot;
],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: 96b7a6c4f9158

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T07:23:02+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/0KB1304605388870N

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"437.60"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"}},"custom_id":"eafcba-158713","invoice_id":"eafcba-158713"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: 594d84592b3e6

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T07:23:03+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/0KB1304605388870N

Response Debug ID: 8292842aa4d6d

Response: Array

(

    [code] => 200

    [message] => OK

)
2021-10-08T07:23:56+00:00 ERROR Order creation failed: Could not validate nonce.

2021-10-08T07:29:28+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders

Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"479.28"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"

],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payer":{"name":{"given_name":"Test","surname":"test"},"email_address":"[email protected]","address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"01234567890"}}},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: a27244498ed4c

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T07:29:29+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/369393570E6611310

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"479.28"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"}},"custom_id":"eafcba-158714","invoice_id":"eafcba-158714"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: be894e7ee6b82

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T07:29:29+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/369393570E6611310

Response Debug ID: 8e9c8beafd314

Response: Array

(

    [code] => 200

    [message] => OK

)
2021-10-08T07:30:17+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders

Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"486.85"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payer":{"name":{"given_name":"Test","surname":"test"},"email_address":"[email protected]","address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"01234567890"}}},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: 8603d566ed5e7

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T07:30:17+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/20M54082P7464191J

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"486.85"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"}},"custom_id":"eafcba-158715","invoice_id":"eafcba-158715"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: c9e080304f0d2

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T07:30:17+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/20M54082P7464191J

Response Debug ID: d0639a10d7bbe

Response: Array

(

    [code] => 200

    [message] => OK

)
2021-10-08T07:32:09+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders

Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"10.81"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payer":{"name":{"given_name":"Test","surname":"test"},"email_address":"[email protected]","address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"01234567890"}}},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: 95b4942061143

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T07:32:10+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/1S408862F3316694X

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"10.81","breakdown":{"item_total":{"currency_code":"EUR","value":"1.86"},"shipping":{"currency_code":"EUR","value":"8.54"},"tax_total":{"currency_code":"EUR","value":"0.41"}}},"description":"","items":[{"name":"Cartuccia gas a forare unificata","unit_amount":{"currency_code":"EUR","value":"1.86"},"quantity":1,"description":"Nan","sku":"14445-FT","category":"PHYSICAL_GOODS","tax":{"currency_code":"EUR","value":"0.41"}}],"payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"}},"custom_id":"eafcba-158716","invoice_id":"eafcba-158716"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: d023858ad6298

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T07:32:10+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/1S408862F3316694X

Response Debug ID: a1bb3fbcb91db

Response: Array

(

    [code] => 200

    [message] => OK

)
2021-10-08T07:33:04+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders

Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"10.81"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payer":{"name":{"given_name":"Test","surname":"test"},"email_address":"[email protected]","address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"01234567890"}}},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: 99789e7c3bea2

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T07:33:04+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/00412843V6741114A

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"10.81","breakdown":{"item_total":{"currency_code":"EUR","value":"1.86"},"shipping":{"currency_code":"EUR","value":"8.54"},"tax_total":{"currency_code":"EUR","value":"0.41"}}},"description":"","items":[{"name":"Cartuccia gas a forare unificata","unit_amount":{"currency_code":"EUR","value":"1.86"},"quantity":1,"description":"Nan","sku":"14445-FT","category":"PHYSICAL_GOODS","tax":{"currency_code":"EUR","value":"0.41"}}],"payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"}},"custom_id":"eafcba-158716","invoice_id":"eafcba-158716"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: f58aa9f251726

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T07:33:04+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/00412843V6741114A

Response Debug ID: 220386f485cc2

Response: Array

(

    [code] => 200

    [message] => OK

)
2021-10-08T07:41:05+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders

Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"10.81"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payer":{"name":{"given_name":"Test","surname":"test"},"email_address":"[email protected]","address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"01234567890"}}},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: 50c2a80c2251

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T07:41:05+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/2PJ36848SU2537914

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"10.81","breakdown":{"item_total":{"currency_code":"EUR","value":"1.86"},"shipping":{"currency_code":"EUR","value":"8.54"},"tax_total":{"currency_code":"EUR","value":"0.41"}}},"description":"","items":[{"name":"Cartuccia gas a forare unificata","unit_amount":{"currency_code":"EUR","value":"1.86"},"quantity":1,"description":"Nan","sku":"14445-FT","category":"PHYSICAL_GOODS","tax":{"currency_code":"EUR","value":"0.41"}}],"payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"Test test"},"address":{"country_code":"IT","address_line_1":"test 12","address_line_2":"","admin_area_1":"VA","admin_area_2":"Test","postal_code":"12345"}},"custom_id":"eafcba-158716","invoice_id":"eafcba-158716"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: 3b11e2a0fd16e

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T07:41:06+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/2PJ36848SU2537914

Response Debug ID: 33b87344e96b3

Response: Array

(

    [code] => 200

    [message] => OK

)
2021-10-08T09:09:21+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders

Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"5.88"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"micrfrfre rfrfrfrura"},"address":{"country_code":"IT","address_line_1":"via gagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payer":{"name":{"given_name":"micrfrfre","surname":"rfrfrfrura"},"email_address":"[email protected]","address":{"country_code":"IT","address_line_1":"via gagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"12345678"}}},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: 1c223bd681b73

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T09:09:22+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/53P388876L499032B

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"5.88"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"micrfrfre rfrfrfrura"},"address":{"country_code":"IT","address_line_1":"via gagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"}},"custom_id":"eafcba-158719","invoice_id":"eafcba-158719"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: 9fd1b7988c4b

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T09:09:22+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/53P388876L499032B

Response Debug ID: 5b776114786a9

Response: Array

(

    [code] => 200

    [message] => OK

)
2021-10-08T09:09:38+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders

Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"5.88"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"micrfrfre rfrfrfrura"},"address":{"country_code":"IT","address_line_1":"via ddedgagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payer":{"name":{"given_name":"micrdededfrfre","surname":"rfrfrdedefrura"},"email_address":"[email protected]","address":{"country_code":"IT","address_line_1":"via ddedgagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"3312652326"}}},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: e5e58cba06a6a

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T09:09:39+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/9W1308236E2829504

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"5.88"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"micrdededfrfre rfrfrdedefrura"},"address":{"country_code":"IT","address_line_1":"via ddedgagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"}},"custom_id":"eafcba-158719","invoice_id":"eafcba-158719"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: 35d629b935cd3

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T09:09:39+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/9W1308236E2829504

Response Debug ID: d7583e721db8d

Response: Array

(

    [code] => 200

    [message] => OK

)
2021-10-08T09:11:00+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders

Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"5.88"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"micrdededfrfre rfrfrdedefrura"},"address":{"country_code":"IT","address_line_1":"via ddedgagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payer":{"name":{"given_name":"micrdededfrfre","surname":"rfrfrdedefrura"},"email_address":"[email protected]","address":{"country_code":"IT","address_line_1":"via ddedgagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"3312652326"}}},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: 6eee9255a74df

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T09:11:01+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/77467203JL703630Y

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"5.88"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"micrdededfrfre rfrfrdedefrura"},"address":{"country_code":"IT","address_line_1":"via ddedgagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"}},"custom_id":"eafcba-158719","invoice_id":"eafcba-158719"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: 6f1bc1613311f

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T09:11:01+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/77467203JL703630Y

Response Debug ID: 44b9f329598db

Response: Array

(

    [code] => 200

    [message] => OK

)
2021-10-08T09:12:34+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders

Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"7.36"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"micrdededfrfre rfrfrdedefrura"},"address":{"country_code":"IT","address_line_1":"via ddedgagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payer":{"name":{"given_name":"micrdededfrfre","surname":"rfrfrdedefrura"},"email_address":"[email protected]","address":{"country_code":"IT","address_line_1":"via ddedgagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"3312652326"}}},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: 9a75788d8171d

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T09:12:35+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/9VY07460NB737132D

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"7.36","breakdown":{"item_total":{"currency_code":"EUR","value":"6.03"},"shipping":{"currency_code":"EUR","value":"0.00"},"tax_total":{"currency_code":"EUR","value":"1.33"}}},"description":"","items":[{"name":"Tassello fischer s 6 k blister","unit_amount":{"currency_code":"EUR","value":"1.87"},"quantity":1,"description":"","sku":"53789","category":"PHYSICAL_GOODS","tax":{"currency_code":"EUR","value":"0.41"}},{"name":"Cartuccia gas a forare unificata","unit_amount":{"currency_code":"EUR","value":"1.86"},"quantity":1,"description":"Nan","sku":"14445-FT","category":"PHYSICAL_GOODS","tax":{"currency_code":"EUR","value":"0.41"}},{"name":"Porta sapone linea parigi - Tortora","unit_amount":{"currency_code":"EUR","value":"2.30"},"quantity":1,"description":"","sku":"121-R303-TO","category":"PHYSICAL_GOODS","tax":{"currency_code":"EUR","value":"0.51"}}],"payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"micrdededfrfre rfrfrdedefrura"},"address":{"country_code":"IT","address_line_1":"via ddedgagaguga","address_line_2":"","admin_area_1":"VA","admin_area_2":"Ternate","postal_code":"21020"}},"custom_id":"eafcba-158720","invoice_id":"eafcba-158720"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: 4d2775f60ac59

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T09:12:35+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/9VY07460NB737132D

Response Debug ID: 5b30eede399e3

Response: Array

(

    [code] => 200

    [message] => OK

)
2021-10-08T09:15:03+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders

Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"1.32"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":" "},"address":{"country_code":"IT","address_line_1":"via ciao 2","address_line_2":"","admin_area_1":"VA","admin_area_2":"comabbi","postal_code":"21020"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"it-IT","brand_name":"Edil Service","return_url":"https:\/\/edilserviceitalia.it\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/edilserviceitalia.it\/checkout\/"},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}

Response Debug ID: e0b15765f7ff4

Response: Array

(

    [code] => 201

    [message] => Created

)
2021-10-08T09:15:04+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/8CP92087P54322235

Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"EUR","value":"1.32"},"description":"","payee":{"merchant_id":"782LV6TNDZJVC"},"shipping":{"name":{"full_name":"edfggggg eeeee"},"address":{"country_code":"IT","address_line_1":"via ciao 2","address_line_2":"","admin_area_1":"VA","admin_area_2":"comabbi","postal_code":"21020"}},"custom_id":"eafcba-158721","invoice_id":"eafcba-158721"},"path":"\/purchase_units\/@reference_id=='default'"}]

Response Debug ID: 56950a557f8e7

Response: Array

(

    [code] => 204

    [message] => No Content

)
2021-10-08T09:15:05+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/8CP92087P54322235

Response Debug ID: 5222c1fae050d

Response: Array

(

    [code] => 200

    [message] => OK

)
}}}




	
		This reply was modified 3 years, 4 months ago by Yui.
	
	
		This reply was modified 3 years, 4 months ago by Yui. Reason: formatting
	
	
		This reply was modified 3 years, 4 months ago by Yui.

Plugin Support

(@joostvandevijver)

Hello @mikemike1234

the logs you sent show me the error “Could not validate nonce”, which is an identified issue that we are working on resolved asap. This could possibly be resolved by deactivating “Allow customers to place orders without an account”. You should be able to find this under WooCommerce > Settings > Accounts & Privacy.

After reviewing your logs I also checked your website again and for me it still does not make a difference if I create an order with or without the coupon. I get the error “Something went wrong. Please try again or choose another payment source.”.
So I still don’t think the coupon has any effect on this situation.
I did see in the console the error concerning “Unexpected token” which is also something we are working on, but can’t provide any workaround for that. I am hoping the nonce issue will be the same cause as for this one.

Please let me know if that setting possibly resolves your issue.

Have a nice weekend,
Joost

Thread Starter

(@mikemike1234)

“Allow customers to place orders without an account” is already deactivated. So, I basically can’t do nothing right now, can I?

Plugin Support

(@joostvandevijver)

Hi @mikemike1234

you could try to change the setting:
– When creating an account, automatically generate an account username for the customer based on their name, surname or email
– When creating an account, automatically generate an account password

But yes, we probably won’t get a solution for this until our developers got it covered in the release.

Kind regards,
Joost

Thread Starter

(@mikemike1234)

Hello, is there any news on this? After the last plugin update i’m still getting the same error using coupon codes.

Plugin Support

(@joostvandevijver)