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  • Maria T

    (@mariatogonon)

    Hi @valer54 – thank you for writing in to us!

    Sorry to hear that you experienced this issue. Since you mentioned that the problem occurs after you have updated the plugin to its latest version, then please always ensure that all forms of caching (browser, on-site plugins, or server-side caching such as Cloudflare) have been cleared/deleted/emptied to avoid this type of issues.
    ?
    You may also try to temporarily disable the cache of Cloudflare or switch it off temporarily and check it again to see if the issue still persists. You can also reach out to your hosting provider – they should be able to assist you with this.

    If that does not help, I would suggest reaching us directly to our HelpScout support desk so we may best assist you with your issue. Check this link: https://wppopupmaker.com/support/ Thank you.

Viewing 1 replies (of 1 total)
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