Product variations showing double on the backend

  • Resolved Vergezogt

    (@vergezogt)


    3 years, 5 months ago

    Hello,

    When we add a new product to our website with some product variations, the variations are showing double on the backend.

    Does anyone have the same problem and knows the solution to prevent this?

    Best regards,

    Fre

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @vergezogt,

    Just to check, how are you adding the products – is it via WP-Admin → Products or through a different approach?

    Thanks.

    Thread Starter Vergezogt

    (@vergezogt)

    Hi Abwaita,

    Thanks for your reply, I’m adding the products via WP-admin > Products.

    I’ve have added a product right now and the variations are not showing double on the backend right now.

    I’ve asked my client how she does it and she does it the same way. According to her the variations are showing double after a while.

    Plugin Support Chris Moreira – a11n

    (@chrism245)

    Hi @vergezogt,

    I was just checking if you were able to get more information?

    It might be possible they are adding the products using another way. Let us know if the problem persists.

    I did a test on my site as well, and I can’t see the double variations.

    Hi @vergezogt

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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