• Resolved kwerondaa

    (@kwerondaa)


    I installed site kit a few days a go. Other things in the dashboard are displaying content except for the Adsense area.
    It displays an error; “Data error in AdSense
    <h1>Error establishing a database connection</h1>”
    https://scrnli.com/XPK1sBut1hbz90

    Kindly help me understand why that is the case and what I can do.
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @kwerondaa,

    We are currently investigating similar reports of this, with more details in the GitHub issue below:
    https://github.com/google/site-kit-wp/issues/4169

    While I’ll add your site to that related issue if you could share the below information this may be useful to try and determine the cause:

    1. Your Site Health information and current hosting provider. You can use this form to share privately if preferred.
    2. Do you see any browser console errors on pages with this error? If so please share the messages that appear.
    3. Do you see any errors or warnings when checking your Site Health status (which differs to your Site Health information)?

    Let me know if you have any questions with the above.

    Thread Starter kwerondaa

    (@kwerondaa)

    This is the site health https://scrnli.com/ksRAOJWODmBqYc
    im hosting with hostinger

    I have just learnt that Adsense disaproved my website. Possibly because it is partly a blog and a directory listings website. So they are probably saying I have thin content for the directory listings.
    How can I be helped in that area?
    I probably need to explain to them that the thin content is the directory listings.
    Can I be helped here?

    2. I dont see any browser consoloe errors

    3. No errors when checking site health

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the additional details. While you kindly shared a screenshot of your Site Health status – which does indicate a REST API error we didn’t get your Site Health information report, which differs to your Site Health information. Can you share this using this form while including your current hosting provider where requested.

    I have just learnt that Adsense disaproved my website. Possibly because it is partly a blog and a directory listings website. So they are probably saying I have thin content for the directory listings.

    Sorry to hear that. While we’re limited to Site Kit support here the product experts at the AdSense Help Center should be able to assist. If it was content based as you mentioned it may simply be a case of adding more, I can’t be sure.

    2. I dont see any browser console errors

    Thanks for checking this. I’ll add these notes to the related GitHub issue.

    When you get a chance please do share your Site Health information. Have a great weekend.

Viewing 3 replies - 1 through 3 (of 3 total)
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