• Resolved Karlton Kemerait

    (@redbarnblankets)


    When trying to use a Master Product and FooGallery ECommerce a problem arises since the Single product Page only shows the WooCommerce Master Project and NOT the media file and file meta data connected to it. Any way to circumvent this?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @redbarnblankets

    Could you kindly share the page containing the FooGallery gallery you created for this where the issue is arising so that we can have a look at this? Thanks in advance for doing so.

    Hoping to hear from you soon.

    Kind regards,
    Elvis.

    Plugin Author bradvin

    (@bradvin)

    hi @redbarnblankets

    Just following up on this. It seems like you are wanting to link to the product page for each image in your gallery. Is that right?

    The problem when doing this with the master product, is that the master product does not know about your gallery item, and that is why we do everything in the lightbox because we have control over everything. We recommend, when using the master product that you do not link directly to the master product page, as that will confuse your visitors.

    We also recommend you hide the master product from your shops catalog. You can do this by editing the master product, and then in the publish metabox in the top right, click on the edit link next to catalog visibility. Then select “Hidden”.

    Plugin Support elviiso

    (@elviiso)

    Hi @redbarnblankets

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    If you are still experiencing the problem, then please open a new support ticket.

    Regards,
    Elvis.

Viewing 3 replies - 1 through 3 (of 3 total)
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