Merge accounts

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  • Plugin Support Jay

    (@bluejay77)

    Hi @production-md,

    Can you elaborate on what you mean by merging “old accounts” into a new one?

    – Do you have multiple WordPress installations on multiple domains?
    – Are these ‘old accounts’ (https://herscu.com/FRA and https://herscu.com/EN) the same site as the ‘new one’?
    – Are you trying to migrate historical data from old Jetpack connections to a new one?

    Right now, Jetpack is properly connected to only https://herscu.com. I can see a broken Jetpak connection on https://herscu.com/FRA but we have no Jetpack connections for https://herscu.com/EN.

    Let us know details on what you are trying to accomplish, so we can take a closer look and advise further!

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter Production MD

    (@production-md)

    Hi,
    https://herscu.com/FRA and https://herscu.com/EN were 2 sites for the same company (english and frensh version) and each one had a separate account in jetpack/Wordpress. I’ve rebuilt it as a bilingual site in https://herscu.com and now I wonder if it’s possible to keep the stats from the 2 old accounts and merge them into the new one.

    Thank you.

    Hi @production-md

    I appreciate you sharing those specific details; I’ve gone ahead and merged the stats for you into the new site; you should be able to see them reflected on your site’s stats now.

    Best,

Viewing 3 replies - 1 through 3 (of 3 total)
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