• Resolved premsagar1234

    (@premsagar1234)


    Sir,
    I am unable to restore the manual backup of my site: https://kasiviswanath.com/ despite my several attempts. I am running without any backups for the last few months. According to Updraftplus support, I tried to fix the backup issue, myself, by editing the archive split size to 100 MB even, I pasted set_time_limit(300); in ‘wp-config.php’ going to hostinger H panel but still having the same issue, again and again.
    Moreover, please note that my Admin panel bar is also not visible on the front end and most surprisingly, all topside Text is split to the section, below the footer, at the front end.
    I fail to understand the logic behind it. I worked well on the site.
    I, therefore, call for your help in the matter with a request to please fix all the issues, yourself, if possible and intimate me about the root cause of the problem which I am unable to understand. I have no issue if you work on my site, directly.
    Thanks a lot,
    PK singh, Kolkata, India

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    For us to find out the cause of the issue, can you please send us a copy of the restoration log?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Bryle

Viewing 1 replies (of 1 total)
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