Joining embed Webinar Error

  • Hey there,

    I am trying to implement my Zoom Webinars via embed into my Website, so Users can join without opening a new Tab or the App.
    I already implemented the embed Webinar to my Site, but when I try to join, I get the Error:
    Joining meeting timeout.
    Already has other meetings in progress.

    The Error only accrues, when the Webinar has started. As long as it hasn’t, he shows me “webinar hasn’t started yet” but also doesn’t refresh when I start it.

    What can I do here?

    Thanks in advance
    Kevin

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Deepen

    (@j_3rk)

    @kevin542

    Can you try joining that webinar using another email address which is not related to host and see if it works like that ?

    Thread Starter kevin542

    (@kevin542)

    I am not the only one working on the Problem. My Colleague tested it from another IP with another Account, and it doesn’t work as well. I also tried it in incognito Mode. Still no result.

    Thread Starter kevin542

    (@kevin542)

    Hello?

    Plugin Contributor digamberpradhan

    (@digamberpradhan)

    Hi @kevin542 ,

    Is this issue only for Webinar or are you having the same issue with meetings ?
    Please – also specify the shortcode or block you are using.

    Thread Starter kevin542

    (@kevin542)

    Hi @digamberpradhan ,

    the Issue is for both, webinar and meetings.

    I am using the Block “Embed Zoom Meeting”

    Thread Starter kevin542

    (@kevin542)

    I would appreciate getting the solution by the 1st of November.
    Is there anyone who could help me, please?

    Plugin Author Deepen

    (@j_3rk)

    @kevin542

    According to error msg “Already has other meetings in progress.” – There should have been another meeting in progress from the same host.

    This error message is directly responded through zoom webSDK api so, it’s hard for us to suggest a suggestion unless we can replicate it ourselves which is not happening atm.

    One way to test would be to just create a normal webinar/meeting without any settings checked and see if it works that way for you.

    Thread Starter kevin542

    (@kevin542)

    @j_3rk

    So, I made it work with Meetings. But as soon as I try to do it with webinars, I get the Error.

    Thread Starter kevin542

    (@kevin542)

    I wrote with the Zoom Support for 12 Days now and their conclusion is: it’s not their fault, ask WordPress Support….

    Thread Starter kevin542

    (@kevin542)

    So, here I am again. You Guys, are the WordPress Support for the Plugin, aren’t you?

Viewing 10 replies - 1 through 10 (of 10 total)
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