Why did my WCFM Vendor not receive a payment?

  • So recently someone bought a digital product from one of my vendors on my website. I use the WCFM Plugin with WooCommerce Payments.

    I checked my WooCommerce Wallet, and saw that I got the full amount (7 USD) and they don’t even have any orders or payments on their dashboard to withdraw their earnings.For some reason the full $7.00 went to my dashboard/WooCommerce payment section, and they didn’t even receive their half in their payment area, orders area, at all.

    Here are some images;
    Order Total Details

    What my Vendor sees He sent me this screenshot
    It says 1.00$ because this order was a multi vendor purchase.

    My Dashboard of the money I received

    Could this be a weird glitch or something? The customer bought from two shops on my website, one vendor with two items, and one vendor with one item, spent 7$ in total from both shops. Will my two vendors receive their money once my funds go through through my side?

    • This topic was modified 3 years, 5 months ago by zacharygooch.
    • This topic was modified 3 years, 5 months ago by zacharygooch.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter zacharygooch

    (@zacharygooch)

    Bump

    Plugin Author WC Lovers

    (@wclovers)

    Vendors directly receive payment from customers using Stripe split payment.

    For other payment options they have to place withdrawal request for receiving commission.

    Thread Starter zacharygooch

    (@zacharygooch)

    Vendors directly receive payment from customers using Stripe split payment.

    For other payment options they have to place withdrawal request for receiving commission.

    Yeah sorry, this made no sense. All I’m saying is, is that they didn’t even receive a payment, I received the whole thing, they didn’t even get their vendor commission.

    I got the full amount sent to my WooCommerce Wallet.

    Plugin Author WC Lovers

    (@wclovers)

    All I’m saying is, is that they didn’t even receive a payment, I received the whole thing, they didn’t even get their vendor commission

    They will receive payment through withdrawal request. PayPal and Stripe supports online payout. Others are manual process.

    Thread Starter zacharygooch

    (@zacharygooch)

    They will receive payment through withdrawal request. PayPal and Stripe supports online payout. Others are manual process.

    They don’t even have the order on their page.. Like they can’t withdraw anything..

    Thread Starter zacharygooch

    (@zacharygooch)

    Cool, thanks for the **NO** help.

Viewing 6 replies - 1 through 6 (of 6 total)
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