• Resolved The Pet Uncle

    (@stylepets)


    I’ve searched the documentation and forums for this but the only answers I found were unhelpful stock answers. My scans run fine but always turn up yellow triangle warnings for Server State and Vulnerability Scan. I have no idea what these mean or how to fix them, and as I said, the only answers I found were unhelpful. FYI I keep WordPress and all plugins up to date. I’m new to WF so would appreciate some help. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @stylepets, thanks for getting in touch.

    Naturally as the Server State and Vulnerability Scan warnings can be thrown by a number of factors as each stage involves a few different checks, I can highlight those without trying to generalize too much: https://www.wordfence.com/help/scan/#scan-stages

    As the page above explains, if there is an issue with any of those steps then there’s a likelihood of the yellow warnings being shown. I might be able to help more specifically by seeing scan result messages and your server configuration if you send me a diagnostic report.

    Can you send one to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Note: For the fastest response time, please make sure and add any information or questions directly to this topic and not the email address above unless asked.

    Thanks,

    Peter.

    Thread Starter The Pet Uncle

    (@stylepets)

    Hi Peter. Thank you. Just sent it. Somehow the Server State warning cleared itself up without out my doing anything, but the Vulnerability Scan warning remains. Out of curiosity, would a connectivity issue like I’m seeing prevent a site spider like Screaming Frog from crawling my site? Thank you. Randy

    Plugin Support wfpeter

    (@wfpeter)

    Hi @stylepets,

    I’m not seeing any scan issues or communication issues between our servers and your site, which would be a common reason for scan problems. This was probably able to run successfully which is why the Server State warning cleared, so may have been a temporary issue.

    From our scan stages documentation, the triangle appears during the following check:

    Vulnerability Scan

    • Scan for out of date, abandoned, and vulnerable plugins, themes, and WordPress versions

    I can see from your diagnostic you had 4 updates pending for plugins but none of them were critical issues. If you make these updates, the warning for this scan stage should clear.

    Thanks again,

    Peter.

Viewing 3 replies - 1 through 3 (of 3 total)
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