Sidebar widget not showing up in new subcategory pages

  • Hello! I have a problem..:/

    Page has some portfolio categories and subcategories.
    When I am adding new subcategory, it is not properly added. It needs to show sidebar menu as well. In page layout I have specified that it should be with left sidebar, but this place shows empty. Everything else is working fine – just this.

    There is no problem, if I want to add new page with already existing subcategory. I can add as many pages as I need with existing subcategories.

    Subcategory page layout is set up to: left sidebar.
    I have cleared all cache everywhere as well.

    I am not to techie, but it seems that in code it shows correctly, but it is blank and You can’t see.
    I made a SUBCATEGORY test page to visualize this problem:
    https://www.vinteko.lv/en/roofing-materials/test-category/test-subcategory/

    Maybe someone has idea, how to solve this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator bcworkz

    (@bcworkz)

    There’s no sidebar content in your test page. The related source HTML is

                            <aside id="secondary" class="widget-area col-sm-3 col-sm-pull-9">
                            <div class="cl-sticky-wrapper">
                                                            </div>
                        </aside>

    What is the theme or plugin from which this subcategory menu widget comes from? It doesn’t sound like a standard WP widget or block. I recommend seeking assistance through the dedicated support channel of whichever module is responsible for it.

    If by chance you are using the default categories block as a menu, it only lists categories that have posts, not custom post types like portfolio.

    Thread Starter muricanajones

    (@muricanajones)

    Hello!

    Thanks for Your time.

    Theme is: https://themeforest.net/item/handel-responsive-multipurpose-business-theme/20506941

    And the category widget is made in: Appereance-> Widgets->Navigation menu.

    This widget has been working fine from 2018 with portfolio pages. And it is still working fine, with old subcategories – there is no problem, just with the new ones. That is why I thought that maybe this could be more of a WordPress problem, not themes.. :/

    Moderator bcworkz

    (@bcworkz)

    It’s difficult to separate out what is caused by a theme or plugin vs. core WP features, unless one is very familiar with what WP offers by default. While there is a generic categories widget available by default, it will not list only subcategories, and only reflects published posts, not portfolios. This is why I suspected a theme or plugin widget.

    WP recently switched to block based widgets. All default widgets were converted to blocks. It’s possible the older legacy style widgets might not work correctly anymore. I agree it’s strange that it still works for existing subcategories but fails on newly created ones. Not knowing how that widget works, nor having access to its source code, I cannot speculate why. This is in part why we’re unable to support commercial themes in these forums. The dedicated support channel for your specific theme is your best option.

    Thread Starter muricanajones

    (@muricanajones)

    Ok,thanks a lot for Your help! Will contact to theme support! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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