• Resolved mampara1234

    (@mampara1234)


    Good day can anyone help.

    Logged into WordPress.com, no idea why this was needed in the process of trying to submit a help support ticket to woocommerce.com.

    So I confirmed my wordpress.com email and again tried to submit a support ticket and only things that shows up is this below, and yes I have resend the same send email verification link 12x already in the last 4 hours and nothing arrived.

    Logged out, logged back in several times, formatted windows computer and reinstalled win 10, everything from scratch, ussing linux live cd that I am posting from now.

    Yes using default Firefox latest, tried Chrome / Palemoon / Safari / Waterfox / Comodo both Firefox and Chrome versions all with the same results.

    ****

    In order to access this section of your account please verify your email address.
    
    If you have already confirmed your email address, please log out of WooCommerce.com and then login again. If you still need to confirm your email, we sent you an email to verify your email address when you signed up. You can try searching for an email from WordPress.com to find it.
    
    Note: Don't forget to check your spam folder!
    Resend email verification

    ****

    All I want to do is get 1 person at WooCommerce to get in touch so that I can report a issue with a free plugin created by WooCommerce.

    Thank you.

Viewing 1 replies (of 1 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @mampara1234,

    Sorry to hear you’re having trouble getting in touch with WooCommerce.com support. Please log out of both WordPress.com and WooCommerce.com, then log in again at WooCommerce.com.

    If that doesn’t work, please send us an email from the page https://woocommerce.com/contact-us/ selecting “I need help with my account or with a product I purchased on WooCommerce.com” and then “Need something else? Contact us!”.

    Thanks!

Viewing 1 replies (of 1 total)
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