“Please enter a valid Mailchimp API key”

Can I give you my wordpress website admin and pass

no, it is a violation of forum guidelines

Ok, I understand.

How can I resolve my problem with the Hustle plugin?

Thanks!

Hey Hustle team,

please help me with this problem that I have…

Thank you!

Hi @tornishca,

Sorry to know that you are having an issue.

I checked this on a test site but was unable to replicate the issue. Just to make sure no other plugin is conflicting and causing an issue, can you please try a conflict test?

The following flowchart can help with better understanding the test process: https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

Please make sure to take a complete backup of the site before further proceeding with the test or consider doing the test on a staging site.

Can you please also bring this to the notice of the MailChimp support and check if they can provide an insight on this?

Please let us know how that goes.

Kind Regards,
Nebu John

Hi Nebu,

thanks for your help,

how can I make a conflict test? Sorry for this maybe silly questions, but I am new to this…

Thank you.

Hi @tornishca

Please deactivate all plugins except Hustle and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019 and see if it works.

Before this test, we recommend full site backup.

Kind Regards,
Kris

H @tornishca,

Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

Best Regards
Nithin