Email submission suddenly changed number format

Hi @angelamd59,

Hope you are doing good today.

Regarding the issue noticed, I suppose you noticed this after updating the plugin. Which I’m afraid, is a known issue and will be addressed in the next release of Formanitor ie v 1.15.1.

This happens when using {all_non_empty_fields}, {all_fields} tags in the email. If the fields are added individually in the email notifications ie for example:

{number-1}
{number-2}

etc

Then the decimals won’t be listed. However, since your email is big, I can understand adding each field individually won’t be feasible.

I can confirm we already have formulated a fix regarding this and hopefully a fix will be released regarding this asap.

Sorry for any inconvenience due to this.

Kind Regards,
Nithin

Thanks Nithin. Really looking forward to the fix coming very soon hopefully.

Hi @angelamd59,

We have confirmed the next release will be version 1.15.2 and it will be available once the QA is passed asap. Hopefully, it’ll soon.

Kind Regards,
Nithin

Hi Nithin,
I updated to Version 1.15.2 and I am still getting the 0.00 on each order line. Again it is disregarding {all_non_empty_fields}, and sending every single field.

I was hoping that this would have been fixed with this update. Please let me know if there is a way around this. This is what is in the email notifications to admin:
You have a new website form submission:
{all_non_empty_fields}
—
This message was sent from {site_url}.

[e2pdf-attachment id=”1″]

Thank you for your help
Angela

Hi @angelamd59,

I had a closer look at your form and the behavior that you’re experiencing actually looks intended, let me elaborate that further below.

You have your emails set to send only non empty fields, however, your fields are not actually empty, you have default value set to 0 (zero) so the field does still a value entered when the form is submitted.

I then did a test by removing the default value and using the 0 as placeholder instead and that worked in the way you’re looking for. Since the fields were now empty they weren’t included in the email.
You can check this GIF for better explanation of what I’m referring to:

View post on imgur.com

So setting your fields like this should do the trick.

Hope this helps.

Cheers,
Predrag

Hi Predrag

Thank you for your suggestion. It half worked. The {all_non_empty_fields} worked, as I only got the fields that had been filled out in the email. What isn’t working is the X.00. I followed your example and redid the fields, but the email is still putting the .00 after the amount selected. This is not so bad now as only the ordered fields appear on the email.

Thanks
Angela

Hi @angelamd59

Can you add the updated form to dropbox and we can take a look to confirm it is expected?

Best Regards
Patrick Freitas

Hi Patrick

https://www.dropbox.com/s/92p5flw1vfhfic9/forminator-order-form-form-export.txt?dl=0

Many thanks
Angela

Hi @angelamd59,

I was able to replicate the issue and have brought it to the notice of the Forminator team. They will be looking into this as soon as possible and I hope and fix will be rolled out as soon as possible.

I am extremely sorry about the inconvenience caused.

Kind Regards,
Nebu John

Hello,

This issue was addressed with latest Forminator update so I’m going to mark this ticket as resolved.

If you still see any issues after updating to latest version feel free to reopen it and we’ll check it out further.

Cheers,
Predrag

No – it has not been resolved with Version 1.15.2. Please read the previous comments. I am still waiting for a fix.

Hi @angelamd59

We let our developers know that you still have the issue.

I was able to replicate the problem using your form.

Best Regards
Patrick Freitas

Hi @angelamd59

I hope you are doing well.

I checked the status of this issue and it is planned to Forminator 1.15.11, we don’t have the estimated time to release this version yet but it should be soon as the upcoming is 1.15.10 https://wpmudev.com/roadmap/#forminator

For now, I am marking this as resolved, please, keep eyes on the plugin update.

Best Regards
Patrick Freitas