Wrong exported tax rates

  • Resolved chchch

    (@goch)


    3 years, 3 months ago

    Hi,

    I’m using the “export orders” functionality, and one of the column is the tax rate :
    [P] item tax rate

    But the exported values are wrong :

    for France I have : 20.69 instead of 20
    for Netherland I have 22.22 instead of 21
    etc..

    The VAT rates entered in the settings are the right ones though.

    Can you confirm the bug?
    Is there another field?I can use to get the correct tax rate in my exports?
    Thanks,
    Charles

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @goch,

    Can you confirm the bug?
    Is there another field I can use to get the correct tax rate in my exports?

    Could you explain how you are currently exporting those orders? Is this through the WordPress Exporter in Tools > Export, the Analytics dashboard, or through a plugin?

    Additionally, If you can please share your System Status Report, that will help us further troubleshoot. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply here.

    Kind regards,

    Plugin Support Sol J. a11n

    (@solstudioim)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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