No confirmation emails being sent

The only thing that worked was using Amazon SES for “Send with”

Hi there @zeevg,

Thanks for reaching out!

If you’d like to use MailPoet Sending Service, you will want to make sure you will follow these setup steps:

https://kb.mailpoet.com/article/188-how-to-set-up-mailpoet-sending-service

Can you confirm if you’ve gone through this steps and the emails are still not sending?

Yes, everything is verified, and still not sending.

You can see here: https://imgur.com/a/CFwNt2l

Thanks

Hi there @zeevg,

Thanks for getting back to us!

Do you use the form from this page? I only see a shortcode there: [email-subscribers-form id=”1″]

I also checked our logs and it seems like emails weren’t sent due to DNS issues with your sender domain.

Can you please try again now? It looks good on our end now.

Cheers!

Hey @zeevg,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.