PayPal not working
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Hello everyone, I’ve been going crazy since this afternoon in fully testing the payments available for my e-commerce.
I currently have Stripe, which is working correctly by trying everything, and PayPal which is what gives me the trouble.
I tried to activate the native WooCommerce PayPal plugin, without installing any others. If I put as “payment action” – “redeem” the test mode works, only the payment remains pending on PayPal.
If I put as a payment action, authorize, it gives me an error:
https://scontent.fcta2-1.fna.fbcdn.net/v/t1.6435-9/240638236_1802824836557037_2660462401947583749_n.jpg?_nc_cat=108&ccb=1-5&_nc_sid=dbeb18&_nc_ohc=i_zrjAXyMf0AX8VwWrV&_nc_ht=scontent.fcta2-1.fna&oh=2d1a36cebbe65bb25b81178e0bbcfefc&oe=614BB6B4
Have any of you ever encountered and solved this problem?
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Hello @raaiiz
Thank you for reaching out to us, we are here to help.
I have not seen this issue before, but I am actually also doubting if I saw the payment action “redeem” before. This is why I first want to check if you are actually using our plugin: “WooCommerce PayPal Payments” (version: 1.5.1).If you are using our plugin, it might be best to open a ticket on our system so you can explain the problem in a bit more detail, so we can try to help you further. The instructions for opening such ticket can be found here:https://paypal.inpsyde.com/docs/how-to-request-support-via-widget-on-the-website/
Let me know how you wish to proceed.
Kind regards,
Joost
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