• Resolved emiliprades

    (@emiliprades)


    Since the last update of Eleganth Themes DIVI, the ACCEPT Cookies button does not work, so the bar does not disappear.
    Momentarily I have applied the option to make the bar disappear after 8 seconds while they solve the problem with an update.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @emiliprades,

    Sorry for the inconvenience. We will look into it and get back to you on this.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @emiliprades,

    This seems to be an issue caused by the JS optimizations of the wp-rocket plugin. Please confirm it by disabling the JS optimization methods. If the issue is gone, try to exclude our plugin script and jQuery script from optimizations.

    cookie-law-info-public.js
    jquery.min.js

    I have the same issue. And am also running Divi and WP Rocket. I just deactivated WP Rocket and the bar now disappears as it should do after Accept All. Is there no other way to resolve this as I have WP Rocket running on about 10 websites?

    Thanks for your help.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @stephinseattle,

    Have you tried the above solution? Kindly share the result if did.

Viewing 4 replies - 1 through 4 (of 4 total)
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