Products not being added for all countries

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Brad P. a11n

    (@snaacks)

    Hi @marobe,

    Sorry to see you’re having trouble with the specific feed not syncing up.

    Could you please take a look at the Google support document around troubleshooting your feed and confirm for me that the products do have the necessary attributes and properties?

    https://support.google.com/merchants/answer/188476?hl=en&ref_topic=7288019

    I’d also like to ask you to take a look at the processing data section of the impacted feed, let me know if you’re seeing any errors listed out there or any issues specified for any of the products? I’d also be interested to know how many items are in the feed and if it is displaying the correct amount.

    Please let me know what you find and I’ll be happy to assist further.

    Thread Starter marobe

    (@marobe)

    Hi there,

    So here is the thing, all information is entered correctly.
    We have about 12000 products in our inventory and the google graphs show 24000 active items. which tells me there is no problem with the feed. and the reason I think this might be a bug is because we have 2 stores with different merchant accounts with the same behavior.
    Google Graphs:
    https://cdn.maro.be/GreenFeed.JPG

    Feed View:
    https://cdn.maro.be/NLFeed.JPG

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I’ve looked to see if this is a known issue but don’t find anything yet.

    Could you share your System Status Report, it would help us to understand your site setup a bit better. You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

    Thread Starter marobe

    (@marobe)

    Hi there, sorry for my late reply. but here you go:

    
### WordPress Environment ###

WordPress address (URL): https://maro.be
Site address (URL): https://maro.be
WC Version: 5.5.2
REST API Version: ? 5.5.2
WC Blocks Version: ? 5.3.3
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.4
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 4 GB
WP Debug Mode: –
WP Cron: ?
Language: nl_BE
External object cache: ?

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.4.22
PHP Post Max Size: 25 MB
PHP Time Limit: 3600
PHP Max Input Vars: 2500
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~stretch-log
Max Upload Size: 25 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: wp_
Totale databasegrootte: 494.86MB
Database datagrootte: 353.20MB
Database index grootte: 141.66MB
wp_woocommerce_sessions: Data: 22.05MB + Index: 3.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_woocommerce_order_items: Data: 1.52MB + Index: 0.69MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 8.52MB + Index: 10.55MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 2.02MB + Index: 1.47MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 2.02MB + Index: 1.77MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_alm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.20MB + Index: 0.22MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 1.52MB + Index: 0.05MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 2.52MB + Index: 1.86MB + Engine InnoDB
wp_crfw_cart: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_crfw_cart_event: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_crfw_cart_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_elasticemail_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gglcptch_allowlist: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gktpp_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 3.13MB + Index: 1.30MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hfcm_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hurrytimer_evergreen: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ig_contacts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_ig_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ig_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ig_lists_contacts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_myCRED_log: Data: 1.52MB + Index: 0.09MB + Engine InnoDB
wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_smartslider3_slides: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
wp_options: Data: 6.39MB + Index: 1.20MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_postmeta: Data: 196.75MB + Index: 83.25MB + Engine InnoDB
wp_posts: Data: 26.56MB + Index: 14.94MB + Engine InnoDB
wp_sc_delivery_methods: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_sc_delivery_zones: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sfa_abandoned_carts: Data: 39.56MB + Index: 0.00MB + Engine InnoDB
wp_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sitemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_swift_performance_image_optimizer: Data: 13.52MB + Index: 4.52MB + Engine InnoDB
wp_swift_performance_warmup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.16MB + Index: 0.22MB + Engine InnoDB
wp_terms: Data: 0.38MB + Index: 0.44MB + Engine InnoDB
wp_term_relationships: Data: 5.52MB + Index: 4.52MB + Engine InnoDB
wp_term_taxonomy: Data: 0.44MB + Index: 0.45MB + Engine InnoDB
wp_trustindex_google_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 2.52MB + Index: 4.03MB + Engine InnoDB
wp_users: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_wcj_track_users: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.28MB + Index: 0.25MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.75MB + Engine InnoDB
wp_wc_order_stats: Data: 0.23MB + Index: 0.30MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 2.52MB + Index: 3.23MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woobe_history: Data: 0.45MB + Index: 0.56MB + Engine InnoDB
wp_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpam_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wplc_chat_msgs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

accordion_menu: 3
attachment: 71092
cartflows_step: 1
custom_css: 2
custom_order_status: 3
ep-pointer: 1
ep-synonym: 1
hurrytimer_countdown: 1
mycred_coupon: 1
nav_menu_item: 1004
page: 179
polylang_mo: 2
popup_theme: 6
post: 6
post_grid: 2
product: 16308
product_variation: 4
revision: 8
sa_slider: 1
schema: 2
shop_coupon: 6
shop_order: 4468
shop_order_refund: 10
site-review: 25
sp_wps_shortcodes: 1
tt_font_control: 1
vpc-config: 1
vtcrt-rule: 1
vtprd-rule: 1
waef: 1
wc_conditional_fee: 1
wcccf: 3
wccpf: 1
wcct_countdown: 3
wcps: 1
wpmm_theme: 3
wpuf_forms: 1
wpuf_input: 2
xlwcty_thankyou: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (44) ###

WooCommerce Extra Fees Plugin: door theDotstore – 3.6.4
A-Verzendwaarschuwingen: door Andres Vlaeminck – 1.0
footer Remove search: door Andres Vlaeminck – 1.0
A-Minimum Stock: door Andres Vlaeminck – 1.2
Breeze: door Cloudways – 1.2.3
Betaalpoort-gebaseerde vergoedingen en kortingen voor WooCommerce: door Tyche Softwares – 2.6.3
Aangepaste Bestel status voor WooCommerce: door Tyche Softwares – 2.0.2
Disable WooCommerce Bloat: door ospiotr – 2.5.0
Disable/Remove Google Fonts: door Fonts Plugin – 1.3.1
Elastic Email Sender: door Elastic Email Inc. – 1.2.2
ElasticPress: door 10up – 3.6.1
Featured Image from URL (FIFU) Premium: door fifu.app – 5.1.8
reCaptcha by BestWebSoft: door BestWebSoft – 1.62
Google Listings and Ads: door WooCommerce – 1.4.0
Header Footer Code Manager: door 99robots – 1.1.10
instant.page: door Alexandre Dieulot – 5.1.0
Kadence WooCommerce Email Designer: door Kadence WP – 1.4.7
MalCare Security - Free Malware Scanner, Protection & Security for WordPress: door MalCare Security – 4.63
Leden: door MemberPress – 3.1.5
myCred: door myCred – 2.1.1
Redis Object Cache: door Till Krüss – 2.0.21
Search By SKU - for Woocommerce: door Unroll Digital – 0.8.0
Sendcloud | Smart Shipping Service: door Sendcloud B.V. – 2.0.3
Shortcodes Ultimate: door Vladimir Anokhin – 5.10.2
Simple Banner: door Ryan Petersen – 2.10.3
Code Embed: door David Artiss – 2.3.4
Storefront Powerpack: door WooCommerce – 1.4.9
Widget Context: door Kaspars Dambis – 1.3.2
WooCommerce Cart Abandonment Recovery: door CartFlows Inc – 1.2.13
Woocommerce Single Product Page Customizer: door Geek Web Solution – 1.5
NextMove Lite - Thank You Page for WooCommerce: door XLPlugins – 2.14.1
Virtual Reviews for WooCommerce: door VillaTheme – 1.1.2.3
BEAR - Bulk Editor and Products Manager: door realmag777 – 2.0.7
WooCommerce Checkout Add-Ons: door WooThemes / SkyVerge – 1.9.1
WooCommerce Stripe Gateway: door WooCommerce – 5.3.0
WooCommerce Pixel Manager: door woopt – 1.11.0
WooCommerce PayPal Payments: door WooCommerce – 1.3.2 (update naar versie 1.5.1 is beschikbaar)
Role Based Price For WooCommerce: door Varun Sridharan – 3.3.7
WooCommerce Shipping & Tax: door WooCommerce – 1.25.17 (update naar versie 1.25.18 is beschikbaar)
WooCommerce: door Automattic – 5.5.2 (update naar versie 5.6.0 is beschikbaar)
WP Crontrol: door John Blackbourn & crontributors – 1.10.0
WP Responsive Menu: door MagniGenie – 3.1.5
Widgets for Google Reviews: door Trustindex.io  – 6.6.3
YITH WooCommerce Brands Add-on: door YITH – 1.4.4

### Inactive Plugins (16) ###

360° Javascript Viewer: door 360 Javascript Viewer – 1.6.12
A-Minimum order amount: door Andres Vlaeminck – 1.1
A-Sneller VAT: door Andres Vlaeminck – 1.0
Account Upgrade: door Andres Vlaeminck – 1.0
Booster Plus for WooCommerce: door Algoritmika Ltd – 4.8.0
Checkout Countdown for WooCommerce: door Puri.io – 3.1.3
Classic Editor: door WordPress Contributors – 1.6
Disable Cart Fragments: door Optimocha – 2.0
Express Checkout via PayPal for WooCommerce: door wpgateways – 4.0.2
Free Shipping Label: door Devnet – 2.1.1
HurryTimer: door Nabil Lemsieh – 2.6.1
Quick Buy For WooCommerce: door Varun Sridharan – 2.8.2
Smart Slider 3: door Nextend – 3.5.0.9
Swift Performance: door SWTE – 2.2.2
Trustbadge Reviews for WooCommerce: door vendidero – 4.0.11
WooCommerce Smart COD: door woosmartcod.com – 1.6.1

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Redis Object Cache Drop-In

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Winkelbasis: #6 - /winkel/
Winkelmand: #7 - /winkelmand/
Afrekenen: #8 - /afrekenen/
Mijn account: #9 - /mijn-account/
Algemene voorwaarden: ? Pagina niet ingesteld

### Theme ###

Name: Storefront Child
Version: 2.3.3.1536654042
Author URL: https://woocommerce.com/
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 3.5.1 – 3.8.1 is beschikbaar
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ?

### Templates ###

Overrides: storefront-child/woocommerce/emails/customer-new-account.php versie 1.6.4 is verouderd. De hoofdversie is 3.7.0
Outdated Templates: ?
					
					
						Leer hoe te updaten

### Action Scheduler ###

Afgerond: 1.700
Oldest: 2021-07-28 13:58:10 +0000
Newest: 2021-08-27 12:17:22 +0000

Mislukt: 2.537
Oldest: 2021-07-06 12:32:11 +0000
Newest: 2021-08-09 13:57:20 +0000

In afwachting: 1
Oldest: 2021-08-28 03:00:00 +0000
Newest: 2021-08-28 03:00:00 +0000

### Status report information ###

Generated at: 2021-08-27 12:28:34 +00:00

    best regards
    Andres

    • This reply was modified 3 years, 3 months ago by marobe.
    Plugin Support Sol J. a11n

    (@solstudioim)

    Hi there @marobe

    Thanks for sharing the system status.

    I’d like to dig further into this case.

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    I’m going to mark this as resolved – We will be able to help you further there.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Products not being added for all countries’ is closed to new replies.