Order notes – email

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  • Hi,

    By any chance, is this additional field added by a plugin or page editor? If yes, it’s best to ask the plugin developer directly for how to include it in new order email.

    By default, if a customer puts order notes, it should be included in your new order email. If this functionality is not working properly for you, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Hi @nikoladeveloper

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

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