Tried the free version before moving to paid version

  • Resolved ljshopch

    (@ljshopch)


    3 years, 6 months ago

    Good afternoon,

    Installed the free version for our store before thinking to move to the paid one (which we need for our commerce). As for other users we are having two issues:

    1. Elementor widgets are not showing or not showing correctly
    2. Site is slowers when the plugin is enabled.

    Do you have a solution for these 2 issues?

    I might have other issues after this ones but let’s start with these 2 points.

    Thank you.

Viewing 1 replies (of 1 total)

  • Greetings,

    Thank you for contacting us.

    1.You might have a bug or conflict with your current theme / plugins.

    Can you please visit TranslatePress -> Settings -> Advanced

    Then, enable these features 1 by 1 in this order and try to see if it makes a difference. Disable them back if it makes no difference. Also please disable or clear the cache if you have any.

    1. Fix spaces between HTML attributes
    2. Fix broken HTML
    3. Fix missing dynamic content
    4. Disable dynamic translation
    5. Disable post container tags for post title
    6. Disable post container tags for post content
    7. Enable this plugin that disables execution of text widget shortcodes https://translatepress.com/download/1151172/
    8. Try manually searching for incorrect formatting around the area where it breaks.
    You need to Right click->View source in the browser (inspect elements browser feature automatically corrects so it’s not useful)
    Could be useful to compare translated page source with original language html source with a tool such as https://www.text-compare.com .
    Search in theme (most likely) or plugins a keyword around where the broken HTML code is outputted, and fix it.

    2.`The secondary language is expected to load a little bit slower than the default language because this is how our plugin works.

    Also, you can use a plugin such as WP Rocket to decrease the loading time of your website.

    Let me know if it`s working!

    Best regards.

Viewing 1 replies (of 1 total)
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