• Resolved anna-blume

    (@anna-blume)


    NextGen Gallery 3.11, WordPress 5.8
    Firefox 91.0.1, Safari 14.1.2

    Cannot upload images and create galleries.
    Note:Your browser doesn’t have Silverlight, HTML5, or HTML4 support.

    For test all other plugins deactivated, all cache cleared.

    Please for help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @anna-blume,

    We are sorry to hear of the issue. Yesterday, we have released a hot-fix for NextGen Gallery meant to resolve a PHP 5.6 incompatibility while WP Debug was enabled.

    We hope that you wouldn’t mind updating to the latest version of NextGen Gallery then trying to upload a batch of images again to see if that will resolve the issue.

    Thread Starter anna-blume

    (@anna-blume)

    With NextGen Gallery 3.15, WordPress 5.8, Firefox 91.0.1, Safari 14.1.2
    the error still exists.

    In addition, there is this problem:
    Can’t edit Thumbnails.
    Error message:
    “Select the area for the thumbnail from the picture below.”
    But “Select” is not possible.

    The same Problem with: NGGallery 3.3.0

    HI there ??

    Could you please let us know which PHP version is your site currently using?

    Also please provide us with a full-screen uncropped screenshot in order to understand where the issue is located and provide you with guidance.

    I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL here. It works with Chrome, Firefox, Safari, and Edge.

    Thanks!

    Thread Starter anna-blume

    (@anna-blume)

    Thank you very much.
    With WordPress 5.8.1, PHP 7.4, NGG 3.15 (all new update).
    Without NextGenPlus 1.5.7 (deleted).
    Everything works correctly again.
    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Your browser doesn’t have Silverlight, HTML5, or HTML4 support.’ is closed to new replies.