• Hi, Im a dev for a client site and no nothing about CS7 forms really.
    Getting “ONE OR MORE FIELDS HAVE AN ERROR. PLEASE CHECK AND TRY AGAIN.
    ” upon submit attempt.
    Unsure why? Any help?

    here is the page with the form. https://www.nuodental.com/patient-info-form/

    Also in the summary email my client receives after a form submission ( another form , not the above mentioned ) there is logic statements in the email itself.

    Any ideas why or where the be?

Viewing 5 replies - 1 through 5 (of 5 total)
  • @christian1234566

    that error means that a field marked as mandatory haven’t been filled.
    https://contactform7.com/tag-syntax/

    About the logic statements in the email itself no usually this isn’t possible in that way. which kind of statement? just curious

    Thread Starter christian1234566

    (@christian1234566)

    Hey Erik @codekraft ,

    So after multiple attempts Ive filled and refilled required fields to no success.

    Are you able to successfully submit?

    In terms of logic statements here is a paste of the summary, due to client confidentiality I cant show a screen shot or anything. Here is the content from a part of the email summary:

    Service : [if patient="New patient"]Returning Patient[else]Regular Cleaning (Hygiene Therapy)[/if]
    
    [if your-intrest="Emergency"]
    Location : Select Location
    Intensity : Select Intensity
    Kind of pain : Select kind of pain
    [/if]
    [if new-patient-case="Emergency"]
    Location : Select Location
    Intensity : Select Intensity
    Kind of pain : Select kind of pain
    [/if]
    
    When would you like to come? : now

    yup, but I have some trouble to do that!

    The issue was with the required field inside a conditional near the section “INSURANCE”. Some fields are displayed only after selecting “Type of Insurance -> Private Insurance; Insurance Company name->Other” some other after selecting “Insurance Company name->blabla” but all of them are required.

    I honestly suppose that in that template there is a custom script that adds the conditionals, or a plugin, but now it doesn’t work anymore for some reason that I’ll let you discover. ??

    Thread Starter christian1234566

    (@christian1234566)

    Erik @codekraft ,

    Thanks for your insight,

    What would you suggest I do to really fix this?

    Anything I can say when asking for help elsewhere?

    Are you interested in fixing this for $$$$?

    No, not interested and please read the forum rule because offering payment is prohibited on this forum!

    i’m a user like you, and I’ll help you for free but if you need to hire a professional you can find the link here on the WordPress forum.

    getting back to your problem, I recommend installing a plugin called “conditional fields for cf7” and fixing the section “Type of Insurance”

    if you need publish here the code of that section, me and other volunteers are here to help you

    • This reply was modified 3 years, 7 months ago by Erik.
    • This reply was modified 3 years, 7 months ago by Erik. Reason: links added
Viewing 5 replies - 1 through 5 (of 5 total)
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