• We are using event tickets and when a customer purchases a ticket, the email is sent out. It is styled using this plugin. We have noticed in this email, lots of CSS code is rendering out at the top of the email template to customers. Any ideas please? Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support karlalevelup

    (@karlalevelup)

    Hello,

    Please try deactivating your other plugins one by one and send a preview email after each deactivation to see if the issue will persist. This will pinpoint which plugin is causing the issue.

    Additionally, if you have any custom code snippets that add CSS codes, kindly deactivate them as well as it might be the cause of the issue.

    Other troubleshooting steps are outlined here.

    Hope this helps and let us know if we can assist you further.

    Best Regards,
    Karla

Viewing 1 replies (of 1 total)
  • The topic ‘CSS Code rendering out in one email’ is closed to new replies.