Content shifting

  • Resolved mirconatili

    (@mirconatili)


    3 years, 7 months ago

    Hi there,

    first of all, really in love with your plugin ??
    I’ve been encountering some difficulties here: https://www.mirconatili.com/consulenze/#perché

    When you click the content under the popup disappear and when you close it it shift the page position.

    What can i do?

    I’ve tried every solution to similar problems that you published.

    Many thanks!!!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Maria T

    (@mariatogonon)

    Hello @mirconatili – thanks for writing in to us and we apologize for this inconvenience.

    I viewed the page link and yes, I see the issue that the content does disappears but it does not seems to shift the page position. Watch this screencast please: https://share.getcloudapp.com/2Nul2GLd

    May I ask, do you have any caching plugin active on your website? If yes, please could you try to disable asset caching under your Popup Maker > Settings > Misc and check it again if that helps you solve the problem. You can also check out this demo screencast to make it more clear for you: https://share.getcloudapp.com/bLukzNZy

    Keep us posted.

    Thread Starter mirconatili

    (@mirconatili)

    I haven’t explained myself correctly: as you can see from the screencast before to click on the button the content of the section is in the middle of the screen; after closing the popup it appears on the top. Plus, if you try to scroll down it completely lose the alignment.

    Tried with disabling the asset caching but didn’t worked.

    Bel

    (@belimperial)

    Hello @mirconatili

    Thank you for your reply.

    I checked the page where the issue is occurring. Indeed the page content disappears when the popup is displaying as seen here https://share.getcloudapp.com/JruxweB4

    It seems the div section of the page content is moving. Please note that trigger click open only has control over the selected button and not the page content (div section).

    Upon further investigation, it seems there is an error on the console. To check this on your end, kindly use our documentation Checking JavaScript Errors

    I would also suggest checking our documentation Test if a Plugin or Theme Interferes with Popup Maker

    I hope that helps.

    Let us know if this fixes the issue or if you have any questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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