checkout and card button

  • Resolved arhswebsite

    (@arhswebsite)


    3 years, 7 months ago

    The checkout and card button redirect me to the home page is not a problem of plugins or a theme. i have tried everything . i have setup the pages manually and the problem didn’t fix. I have delete the theme and plugins and the problem didn’t fix what can i do more ?
    Thank you !

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    Please share the following so we can investigate further:

    Screenshot of your Page setup under WooCommerce > Settings > Advanced – I recommend?https://snipboard.io?for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

    System Status:?You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thread Starter arhswebsite

    (@arhswebsite)

    https://ibb.co/QQvdKFd
    https://ibb.co/XZMYG3n
    https://ibb.co/P9vD961
    is not a plugin problem. i have deleted one by one and nothing 

    
### WordPress Environment ###

WordPress address (URL): https://www.negasio.gr
Site address (URL): https://www.negasio.gr
WC Version: 5.5.2
REST API Version: ? 5.5.2
WC Blocks Version: ? 5.3.3
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.4
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.22
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1k-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: igo_
Total Database Size: 87.63MB
Database Data Size: 80.46MB
Database Index Size: 7.17MB
igo_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
igo_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
igo_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_actionscheduler_actions: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
igo_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_actionscheduler_logs: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
igo_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_aiowps_failed_logins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_aiowps_login_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
igo_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
igo_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
igo_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
igo_gla_merchant_issues: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
igo_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
igo_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
igo_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
igo_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
igo_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
igo_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
igo_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_options: Data: 4.47MB + Index: 0.14MB + Engine InnoDB
igo_postmeta: Data: 22.52MB + Index: 3.03MB + Engine InnoDB
igo_posts: Data: 34.52MB + Index: 0.64MB + Engine InnoDB
igo_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
igo_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_revslider_sliders: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
igo_revslider_sliders_bkp: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
igo_revslider_slides: Data: 4.52MB + Index: 0.02MB + Engine InnoDB
igo_revslider_slides_bkp: Data: 4.52MB + Index: 0.02MB + Engine InnoDB
igo_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_sgs_log_events: Data: 0.50MB + Index: 0.00MB + Engine InnoDB
igo_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_termmeta: Data: 0.20MB + Index: 0.19MB + Engine InnoDB
igo_terms: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
igo_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
igo_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
igo_usermeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
igo_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
igo_wcfm_daily_analysis: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
igo_wcfm_detailed_analysis: Data: 0.31MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
igo_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
igo_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
igo_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
igo_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
igo_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
igo_woodmart_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
igo_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 1005
cms_block: 93
customize_changeset: 3
elementor_icons: 2
elementor_library: 35
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 115
page: 167
portfolio: 9
post: 13
product: 50
product_variation: 8
revision: 1365
shop_order: 4
sp_wp_tabs: 1
wlwl_email: 2
woodmart_sidebar: 3
woodmart_size_guide: 2
woodmart_slide: 52
wpcf7_contact_form: 9

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (16) ###

Contact Form 7: by Takayuki Miyoshi – 5.4.2
Customer Reviews for WooCommerce: by CusRev – 4.22
Elementor Pro: by Elementor.com – 3.3.5
Elementor: by Elementor.com – 3.3.1
JetTabs For Elementor: by Crocoblock – 2.1.13
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
Slider Revolution: by ThemePunch – 6.5.5
WCFM - WooCommerce Frontend Manager: by WC Lovers – 6.5.10
WCFM - WooCommerce Multivendor Marketplace: by WC Lovers – 3.4.9
WCFM - WooCommerce Multivendor Membership: by WC Lovers – 2.9.9
Lucky Wheel for WooCommerce: by VillaTheme – 1.0.8.1
Stripe For WooCommerce: by Payment Plugins
[email protected] – 3.3.6

WooCommerce Stripe Gateway: by WooCommerce – 5.3.0
WooCommerce PayPal Payments: by WooCommerce – 1.4.0 (update to version 1.5.0 is available)
WooCommerce: by Automattic – 5.5.2
Woodmart Core: by  – 1.0.29

### Inactive Plugins (1) ###

SiteGround Security: by SiteGround – 1.1.0

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #88 - /shop/
Cart: #13788 - /cart/
Checkout: #13829 - /checkout/
My account: #91 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Woodmart
Version: 6.1.4
Author URL: https://themeforest.net/user/xtemos
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product.php

### Action Scheduler ###

Complete: 291
Oldest: 2021-07-13 12:37:04 +0000
Newest: 2021-08-11 10:26:44 +0000

Pending: 2
Oldest: 2021-08-12 10:02:59 +0000
Newest: 2021-08-12 10:02:59 +0000

### Status report information ###

Generated at: 2021-08-11 10:40:04 +00:00
    Thread Starter arhswebsite

    (@arhswebsite)

    if i create 2 card page and 2 checkout page. The pages that are not links with woocommerce wracking however when i link them doesn’t works.
    https://ibb.co/ZYb00bK

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @arhswebsite,

    Thanks for the SSR.

    It seems that the /cart/ and /checkout/ pages are not working. You mentioned disabling your plugins, but just to be sure, could you try doing the full conflict test as explained in this guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Let us know how it goes so that we can check the issue further.
    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to solve the issue.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘checkout and card button’ is closed to new replies.