Checkout page not clickable

  • Resolved senorkuros

    (@senorkuros)


    3 years, 3 months ago

    Hello there guys, I am using your awesome plugin woocommerce blocks for cart and the checkout. However for other pages I use elementor. I am having an issue with the checkout page. Once I add product to the cart, everything seems to be ok but when I go to checkout, I am not able to click on anything. The whole checkout page, even the theme menu is not clickable.

    I am not sure if there is a plugin incompatibility or something else. Could you please help me to resolve this issue?

    Thank you

    Vladimir

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support lionel.a11n

    (@lioneldaniel)

    Hello @senorkuros,

    Sorry that it isn’t working!

    Since you suspect an incompatibility with Elementor, you can first try to disable Elementor, view your checkout page to see if the problem is fixed, and then contact Elementor for help troubleshooting your configuration with their plugin. I know others use Elementor with WooCommerce, and Blocks is probably no different – it may be a matter of settings or Elementor extensions causing your problem.

    If that doesn’t solve your issue, the first step is to try to enable a default theme such as our Storefront Theme and check if the problem recurs. If the problem is solved, then contact your theme developer – if not, try again with all your plugins disabled except WooCommerce (note that the most recent stable Blocks version is built into WooCommerce core, so you don’t strictly need the standalone plugin). Click here for more on how to test for conflicts.

    Let us know how that goes, so we can continue to help you troubleshoot. Thanks!

Viewing 1 replies (of 1 total)
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